Boyd Monte
Crandon,WI
Summary
I have always done the best job possible no matter what the job was. I am always improving myself and learning and using what I learned to help me with tasks that I have in front of me.
I have experience in many different fields within the same company and I feel that shows loyalty to the job. I have a strong work ethic and am always ready for the next task.
Overview
25
25
years of professional experience
Work History
Graphic Designer
Pioneer Express
01.2017 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects before rollout.
- Implemented design feedback from customers and internal stakeholders to improve project outcomes.
- Coordinated with external vendors and suppliers to verify quality and accuracy of printed materials.
Ad Sales
Pioneer Express
05.2009 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Fostered strong relationships with industry partners to expand business opportunities.
Press Operator
Pioneer Express
09.2002 - Current
- Maintained strict adherence to safety protocols, ensuring safe working environment for all team members.
- Performed regular maintenance on press machinery to optimize performance.
- Supported continuous improvement initiatives within department through constructive feedback and proactive problem-solving efforts.
- Promptly removed completed loads from press.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Followed safety protocols to reduce operating risks on press machinery.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Reviewed completed orders for quality and accuracy.
- Managed inventory of printing supplies, proactively ordering necessary materials to prevent production delays or downtime.
- Assembled and adjusted press parts to print products in accordance with customer specifications.
- Maintained accurate records of completed jobs, including relevant data such as run times, material usage, and any issues encountered during production runs.
- Operated press to achieve highest print quality and productivity with minimal scrap.
Assistant Manager
Riiser Energies
06.2006 - 04.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Customer Service Representative
Schaefers IGA
04.1999 - 09.2002
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Bachelor of Arts - Sociology
University of Wisconsin - Stevens Point
Stevens Point, WIAssociate of Arts - Liberal Arts And General Studies
Nicolet Area Technical College
Rhinelander, WI05.2005
High School Diploma -
Crandon High School
Crandon, WI05.2003
Skills
- people oriented
- hard working
- learns quickly
- Always ask for help when needed
- Makes sure to understand all assignments
- Always strive to do better
- Can multitask
Aims to make coworkers proud and happy
Timeline
Graphic Designer
Pioneer Express
01.2017 - Current
Ad Sales
Pioneer Express
05.2009 - Current
Assistant Manager
Riiser Energies
06.2006 - 04.2009
Press Operator
Pioneer Express
09.2002 - Current
Customer Service Representative
Schaefers IGA
04.1999 - 09.2002
Bachelor of Arts - Sociology
University of Wisconsin - Stevens Point
Associate of Arts - Liberal Arts And General Studies
Nicolet Area Technical College
High School Diploma -
Crandon High School
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