Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
VSGA Junior Amateur Stroke and Match Play Champion (1992,1993)
Timeline
Generic

Boyd (Chip) Glover, III

Verona,VA

Summary

Accomplished Golf Pro Shop Manager and Consumer Account Sales Manager, with a proven track record at Mulligan's Golf Center and Touchtel Communications. Expert in merchandising strategies and employee training, I have significantly increased sales revenue and customer satisfaction. Skilled in fostering team success and leveraging golf industry expertise for business growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Golf Pro Shop Manager

Mulligan's Golf Center
06.2022 - Current
  • Oversee daily operations of the pro shop, including opening, closing, cash handling, and scheduling staff shifts.
  • Manage inventory effectively, ensuring optimal stock levels and variety for customers.
  • Built a loyal customer base by consistently delivering outstanding service while maintaining a friendly atmosphere within the pro shop.
  • Increased sales revenue with targeted marketing strategies and promotional events.
  • Trained new employees on store policies, procedures, and best practices, fostering a knowledgeable workforce.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge in the pro shop.
  • Developed strong relationships with vendors, securing favorable pricing and terms for merchandise.
  • Stayed up-to-date with current golf technology advancements offering expert advice for players looking to improve their game.

Consumer Account Sales Manager

Touchtel Communications (Sprint/T-Mobile)
12.2008 - 01.2022
  • Demonstrated strong leadership skills by mentoring new sales team members, helping them quickly integrate into the company culture and achieve success in their roles.
  • Improved communication within the sales department by implementing regular meetings focused on reviewing goals progress and sharing best practices.
  • Collaborated with marketing team to create effective promotional materials for targeted audiences, increasing brand awareness.
  • Negotiated favorable contract terms with vendors, resulting in cost savings for the company without compromising quality or delivery timelines.
  • Reduced churn rate by identifying at-risk clients early and proactively addressing any concerns or issues before they escalated.
  • Exceeded sales targets consistently through careful planning and diligent follow-up with prospective customers.

Education

No Degree - Business Management

Virginia Tech
Blacksburg, VA

Skills

  • Employee Training
  • Merchandising Strategies
  • Marketing and Promotions
  • Performance Analysis
  • Golf Industry Expertise
  • Store operations
  • Social Media Marketing

Accomplishments

VSGA Junior Stroke and Match Play Champion (1992, 1993)

2-time VHSL State Golf Individual Champion (1994,1995)

Atlantic-10 Freshman Golfer of the Year (1996)

Atlantic-10 1st team All-Conference (1996)

Middle Atlantic PGA Amateur Champion (1996)

Certification

Trackman Level 1 Certified

Titleist University Certification

Callaway University Certification

Operation 36 Coaching Certification

VSGA Junior Amateur Stroke and Match Play Champion (1992,1993)

1992 VSGA Junior Amateur Stroke Play Overall Champion

1993 VSGA Junior Amateur Match Play Overall Champion

Timeline

Golf Pro Shop Manager

Mulligan's Golf Center
06.2022 - Current

Consumer Account Sales Manager

Touchtel Communications (Sprint/T-Mobile)
12.2008 - 01.2022

No Degree - Business Management

Virginia Tech

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Boyd (Chip) Glover, III