Lucas Hughes
Norton,VA
Summary
I am personable individual that has learned all of the skills of public service working at Lonesome Pine Country Club. I posses skills in inventory management and team leadership while improving the experiences of the customers. During and previous to employment at LPCC, I have worked countless hours on my grandfather's cattle farm in Pound, Va that has now been taken over by my father. Growing up around and eventually working on our 525 acre property where we raise cattle has given me skills that were unavailable to learn working at Lonesome Pine Country Club. Skills such as small business management, working in an unstructured environment where it was necessary to manage time and resources wisely, and problem solving skills with no management to advise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Golf Pro Shop Manager
Lonesome Pine Country Club
05.2024 - Current
- Supervised staff members, providing constructive feedback for improvement.
- Assisted customers with their needs while offering professional advice based on individual preferences.
- Established a welcoming atmosphere within the shop by fostering positive interactions between staff members and customers alike.
- Provided club and other equipment repair to golfers
- Communicated with all vendors to order food, drinks, and golf equipment for the business
- Worked with the board of directors as well the club pro/GM at the club to establish new projects within the business
- Preformed occasional human resource duties with employees and members.
Pro Shop Employee
Lonesome Pine Country Club
05.2019 - 05.2024
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Learned how to do club repair work after beginning employment to be more effective while working.
- Provided customer service, addressing concerns promptly and resolving issues professionally.
Education
Bachelor of Science - Psychology
University of Virginia's College At Wise
Wise, VA05-2023
Skills
- Efficient with Technology
- Microsoft office
- Social media marketing
- Teamwork and collaboration
- Customer service
- Problem-solving
- Working alone or with a team
- Employee training
- Time management
Certification
- [Virginia] Driver's License
- First Aid Certification
- Virginia Master Cattlemen Program Certification
Timeline
Golf Pro Shop Manager
Lonesome Pine Country Club
05.2024 - Current
Pro Shop Employee
Lonesome Pine Country Club
05.2019 - 05.2024
Bachelor of Science - Psychology
University of Virginia's College At Wise
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