Summary
Overview
Work History
Education
Skills
References
Timeline
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Brackett Wease

Matthews,NC

Summary

Proven leader and effective communicator, I excelled as a Zip Line Tour Guide at Leatherwood Mountains, ensuring a 100% satisfaction rate through exceptional customer service and safety management. Also, in High school I coached rec league basketball for 12U, winning a championship my first year. Skilled in teamwork and critical thinking, I thrive in fast-paced environments, consistently delivering outstanding results across diverse roles.

Overview

5
5
years of professional experience

Work History

Zip Line Tour Guide

Leatherwood Mountains
Ferguson, NC
05.2024 - Current
  • Company Overview: Leatherwood is a mountain resort where you can rent houses, have a wedding, go horseback riding, zip lining, fishing, and really enjoy all the fun outdoor mountain activities.
  • I started working there this summer as a zip line tour guide.
  • Constantly interacting with customers and giving them a tour of the amazing zip line course.
  • Making sure they have a safe and fun trip, and so far, we have a 100% satisfaction rate.
  • Leatherwood is a mountain resort where you can rent houses, have a wedding, go horseback riding, zip-lining, fishing, and really enjoy all the fun outdoor mountain activities.

Stocker

Harris Teeter
Matthews
05.2023 - 12.2023
  • I got a summer job at the local Harris Teeter, working as a dairy/frozen stocker.
  • Mainly restocking food and dairy products as the trucks came in.
  • Making sure everything looks nice, neat, and appealing to the customers, and providing occasional customer service when customers ask where things are located.

Score Keeper, Front Desk

Carolina Courts
Matthews
03.2021 - 05.2023
  • Company Overview: Carolina Courts is a local gym that hosts volleyball and basketball tournaments, games, and practices.
  • I started off as a scorekeeper/bookkeeper for various basketball tournaments, but whenever they needed help at the front desk, I would be there to work.
  • Learning how to deal with upset parents and coaches, most often making sure cool heads prevail in a heated, competitive environment.
  • Carolina Courts is a local gym that hosts volleyball and basketball tournaments, games, and practices.

Kitchen Worker

Texas Roadhouse
Matthews, NC
08.2020 - 01.2021
  • I started off as an expo (the last person who sees the food before it goes out), making sure they had everything they needed before it went to the table.
  • But I was quickly moved to the fry and salad stations, quickly learning multiple jobs at once.
  • Learning how to handle fast-paced work and being under pressure to make sure it all is perfect for the customer.

Education

Building Sciences/construction Management - Building Sciences/construction Management

Appalachian State University
Boone
12-2026

High School -

Union Academy High School
Monroe
06.2022

Skills

  • Decision Making
  • Critical thinking and problem solving
  • Leadership Skills
  • Effective Time Management
  • Communication Skills
  • Customer Service
  • Fast learner
  • Adaptability
  • Ability to Work Under Pressure
  • Ability to work in a team
  • Initiative and problem-solving abilities
  • Environmental awareness
  • Equipment inspection
  • Safety management
  • Instructional skills
  • De-escalation techniques
  • Teamwork and collaboration
  • Sports coaching

References

References available upon request.

Timeline

Zip Line Tour Guide

Leatherwood Mountains
05.2024 - Current

Stocker

Harris Teeter
05.2023 - 12.2023

Score Keeper, Front Desk

Carolina Courts
03.2021 - 05.2023

Kitchen Worker

Texas Roadhouse
08.2020 - 01.2021

Building Sciences/construction Management - Building Sciences/construction Management

Appalachian State University

High School -

Union Academy High School

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Brackett Wease