Madison Worcott
Burbank,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Zip Line Tour Guide
Climbworks
04.2022 - 10.2023
- Trained new staff members on conducting events and following safety procedures
- Provided clear instruction to participants to deliver fun and maintain safety
- Monitored safety policies and procedures to facilitate safety of participants
- safely transported participants to beginning of zip line course via UTV
- Welcomed and checked in participants, answering any questions ensuring safety and addressing concerns
- Answered phone promptly and confirmed reservations, effectively communicated with clients
Food prep
Banzai Bowls
01.2021 - 05.2022
- Key Holder Banzai Bowls,
- Prepare and serve smoothie bowls
- Train new employees on proper preparation and procedures.
- Properly handle money
- Volunteer Work
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits in advance to save time on food preparation.
- Made acaí bowls according to standard recipes with requested changes for customer satisfaction.
Activities Coordinator/ Receptionist Oceanside
Assisted Living
08.2020 - 12.2020
- Organize and engage residents in healthy exercise and mind engaging activities
- Maintained and ordered supplies for activities
- Answer incoming calls from family and pharmacies, transferring to designated departments
- Maintained confidentiality of information regarding clients
- schedule doctor appointments and transportation for residents
- Handled incoming and outgoing package deliveries for the residents
Manager of Operations
WE ice
01.2014 - 08.2020
- Assisted in recruiting, hiring and training of team members.
- Manage money
- Manage inventory ensuring location was properly stocked for the following shift
- Opened and closed location and monitored shift changes
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Handled problematic customers ensuring customer and product satisfaction
Activities Director
Rosetta Assisted Living
01.2020 - 08.2020
- Organize and carry out activities for residents through healthy, mind engaging activities.
- Engaged residents through events, small groups, and personal attention.
- Evaluated supplies and requested purchases to meet activity plans.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
Child Care Specialist
Life Quest
01.2019 - 01.2020
- Kids Club- take care of and entertain children 8 weeks to 11years
- Ensure surfaces and area was clean and sanitized to prevent illness and spread of germs
- Kids Camp- lead the children in daily activities while school is out including crafts, games, and field trips
- Rock Wall- belay members and children at facility rock wall
- Lil’ Kickers- coach and guide children in mini games and soccer activities
- Birthday Parties- set up and overview party activities according to member’s preferred party package
Community Service
Columbia High School
01.2017 - 06.2020
- Hours of service each quarter including: - Pulling weeds - Campus clean up - Volunteer work at Rosetta Assisted Living - Food drives - Coat drives - Organizing blood drive – 2019 Special Olympics
Education
Bachelor of Science - Biology
Brigham Young University
Laie, HI04.2023
Associates Degree -
Columbia Basin College
Pasco, WA06.2020
Diploma -
Columbia High School
Burbank, WA06.2020
Skills
- Employee Performance Evaluations
- Guest Relations
- Safety Awareness
- Leadership
- Customer Satisfaction
- Quality Standards
Certification
communication skills, CPR certified
Timeline
Zip Line Tour Guide
Climbworks
04.2022 - 10.2023
Food prep
Banzai Bowls
01.2021 - 05.2022
Activities Coordinator/ Receptionist Oceanside
Assisted Living
08.2020 - 12.2020
Activities Director
Rosetta Assisted Living
01.2020 - 08.2020
Child Care Specialist
Life Quest
01.2019 - 01.2020
Community Service
Columbia High School
01.2017 - 06.2020
Manager of Operations
WE ice
01.2014 - 08.2020
Bachelor of Science - Biology
Brigham Young University
Associates Degree -
Columbia Basin College
Diploma -
Columbia High School
communication skills, CPR certified
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