SALES PROFESSIONAL PROFILE Consultative & Direct Sales Account Management Client Relations Top-performing regional sales manager and customer service specialist with over 20 years of experience selling engineering devices to the pharmaceutical, medical device, biotech, and food manufacturing industry. Extensive knowledge of sterilization processes, quality assurance/quality control methods, metrology, validation processes, and FDA & USDA regulations pertaining to each industry. As demonstrated by long tenures throughout career, a proven record of driving new business by successfully assessing client needs, building trust, resolving problems, closing deals, and maintaining client relationships. Delivered exceptional results as a leader in a fast-pace and dynamic call center environment. Top performer consistently every month in insurance brokerage with 1.4 billion customers.Focused and dedicated insurance professional with 1.5 years of experience providing superior customer service and rates for property&casualty, flood and wind policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.