Brad Brown
Lagrange,IN
Summary
Motivated professional experienced in customer service and multitasking. Delivered positive, memorable experiences for customers through strong interpersonal skills and effective time management. Committed to enhancing organizational brand by consistently meeting company needs and adapting to new challenges.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Lead
Capstone
Ashley, Indiana
01.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Facilitated customer requests by providing accurate information and support.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Lead cook
Turkey Lake Taven
Lagrange, Indiana
05.2023 - 11.2025
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Supervisor of Factory Operations
Cfi
Ashley, Indiana
05.2020 - 01.2023
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
East Noble High School
Kendallville, INSkills
- Culinary operations
- Menu preparation
- Food safety
- Inventory control
- Staff scheduling
- Customer service
- Team coordination
- Problem solving
- Conflict resolution
- Equipment maintenance
Certification
Forklift
Timeline
Lead
Capstone
01.2026 - Current
Lead cook
Turkey Lake Taven
05.2023 - 11.2025
Supervisor of Factory Operations
Cfi
05.2020 - 01.2023
East Noble High School