Dependable Receiving Associate with 8 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions.
Overview
23
23
years of professional experience
Work History
Forklift Operator/Receiving Clerk
Menard's, Inc
Shelby, IA
03.2022 - 04.2022
Unloaded pallets and deliveries and organized products in warehouse.
Coordinated warehouse organization scheme and product placements.
Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Sorted and delivered materials to different work areas and staff.
Moved shipment materials to and from designated areas using lift and hand trucks.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Teacher's and Research Assistant/Researcher
University Of Nebraska-Omaha
Omaha, NE
04.2018 - 04.2022
Attended and presented at seminars and symposiums to improve and pass on overall knowledge and understanding.
Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Demonstrated strong writing skills to generate original correspondence and reports.
Planned, modified and executed research techniques, procedures and tests.
Conducted in-the-field sessions and arrange for Night Life outings for data collection purposes.
Docent/Part-time Keeper
Henry Doorly Zoo And Aquarium
Omaha, NE
02.2008 - 02.2020
Sorting and pinning chrysalides for display and safe keeping in the emergence chamber upon receiving from various butterfly farms.
Interaction with and inspecting the public in entrance and exit sallyports in accordance with USDA/APHIS regulations to prevent escape of any exotics.
Interacting with and educating the public on various walkabouts about insects in general; -Releases of emerged butterflies in the butterfly wing; -Cleaning and sterilizing feeder cricket storage bins, Abedus water bug holding tanks and containers, and walkingstick holding tanks.
Sifting through walkingstick media during cleaning to sort for ova in order to keep an extant captive breeding lineage.
Preparation of soil media for Salt Creek Tiger Beetle (Cicindela nevadica lincolniana) captive breeding and population reaugmentation.
Putty Mixer
William H. Harvey/Oatey Co.
Omaha, NE
05.2012 - 08.2013
Kept detailed records of equipment problems and reported irregularities to supervisor.
Accurately measured and blended materials according to specifications.
Completed large-batch blending by measuring out materials and using industrial-sized mixers to distribute materials evenly.
Used machinery and hand-filling methods to prepare orders.
Operated blending and other machinery safely and in conformance with manufacturer instructions.
Unloaded completed mixtures into containers for further processing.
Weighed out materials carefully and followed label requirements for each package.
Monitored production equipment and mixers for efficient and safe operation.
Accurately recorded operational practices and production data.
Laboratory Technician
Merck Animal Health/Schering-Plough
Elk Horn, NE
06.2009 - 05.2012
Performed routine lab and department maintenance to keep area clean and orderly.
Operated basic laboratory equipment such as balances, autoclaves, and chemical vat mixers.
Documented information by maintaining daily logs and equipment record books.
Prepared and assured accuracy of standards and reagents needed for analyses.
Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
Cleaned and sterilized tools and equipment to maximize purity of specimens.
Performed chemical and ingredient weighs for future media preparation used in attenuated bacterial and viral culturing.
Customer Service Representative
West Corporation
Omaha, NE
05.2008 - 06.2009
Maintained customer satisfaction by answering questions and assisting with problems in a thorough, concise manner.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Recommended products to customers, thoroughly explaining details.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Provided information regarding charge accounts and loyalty programs.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Investigated and resolved customer inquiries and complaints quickly.
Met customer call guidelines for service levels, handle time and productivity.
Educated customers about billing, payment processing and support policies and procedures.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Phone Surveyor
The MSR Group
Omaha , NE
08.2007 - 05.2008
Conducted interviews with participants to assess eligibility.
Explained questions in better detail for interviewees to allow truthful answers.
Coded data from participant interviews.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Developed and maintained courteous and effective working relationships.
Phone Surveyor
Gallup
Omaha, NE
11.2006 - 08.2007
Conducted interviews with participants to assess eligibility.
Explained questions in better detail for interviewees to allow truthful answers.
Coded data from participant interviews.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Developed and maintained courteous and effective working relationships.