Highly motivated and detail oriented Quality Assurance Analyst with thorough hands-on experience in all levels of the testing process. Enthusiastic and hard working team player dedicated to streamlining processes and efficiently resolving project issues. Dedicated to results-oriented standard of excellence in all endeavors.
Overview
10
10
years of professional experience
Work History
Quality Assurance Analyst II
The General Insurance
Nashville, TN
05.2018 - Current
Utilize SQL queries to validate data integrity and accuracy across different systems.
Work closely with developers during sprints providing feedback on user stories created.
Perform functional, system integration, regression, user acceptance testing.
Collaborate with development teams to identify and resolve defects.
Develop and execute detailed test plans and test cases.
Document defects and communicate findings to stakeholders effectively.
Assist other members of the QA team in identifying areas for improvement in processes and procedures.
Participate in daily scrum meetings providing status updates on projects assigned.
Provide support for internal customers by troubleshooting reported issues quickly and accurately.
Conduct detailed analysis of business requirements and develop test plans to ensure quality assurance.
Quality Assurance Analyst
Renewco(formerly Magazines.com)
Franklin, TN
02.2016 - 04.2018
Quality Assurance Analyst in a Scrum Agile environment
Developed Test Plans and Test Cases
Analyzed project requirements to find bugs and eliminate issues in timely manner
Performed System, Integration, Functional and Regression testing
Replicated bugs/issues that were reported by users
Helped implement web-based test management tool
Conducted QA testing for our team's re-platforming project
Created, edited, and updated project manuals and technical documentation used by the entire QA team, improving efficiency
Used MySQL to create and/or manipulate data to create test scenarios to thoroughly test API servers
Currently learning Automation, Python and Selenium
Education
Bachelor of Science - Secondary Education-History
University of Tennessee Martin
1998
Skills
Zephyr
SQL
Test Plans/Test Cases
AS400/Command Line
JIRA
Confluence
Agile testing process
Testing principles
Regression Testing
Bug reporting
Quality assurance processes
Functional testing
Effective communication
Analytical and critical thinking
Organization and time management
Dependable and responsible
Affiliations
For your convenience this is a condensed resume. Full Detailed Resume with full work experience and references is available upon request