Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brad Fletcher

Marysville,WA

Summary

*Dependable professional with extensive experience in customer service and team collaboration.

* Proven ability to build strong relationships and effectively manage operations, driving sales and ensuring customer satisfaction.

* 42 Plus years in Sales and Customer service.

Overview

57
57
years of professional experience

Work History

Retired

Self
Marysville, WA
04.2017 - Current

* Retired

* Spend time with Grandchildren.

* Take 1 or 2 cruises a year on Princess Cruise Line.

Delivery Driver

Northwest Wholesale Florists
Seattle, WA
08.2012 - 04.2017

* Drove a delivery truck

* Took Sales People out to introduce them to potential customers.

* I sold to a limited number of customers.

* My goal was to finish my career in a stress free job driving a delivery truck and visiting my former customers for 5 years retiring in 2017.

*The month after I retired in April 2017 my wife and I departed from Sydney on a 51 day cruise around the World.

Salesperson

Washington Floral Service Tacoma
Tacoma, WA
05.1994 - 11.2009
  • Built strong customer relationships through personalized service and product knowledge.
  • Achieved sales targets by implementing effective upselling techniques and strategies.
  • Conducted market analysis to identify emerging trends and customer needs.
  • Trained and mentored junior sales staff on best practices and product offerings.
  • I had between 50 to 60 Flower Shops in Washington and Alaska that I sold to ever week.
  • My sales were between $750k and $1.1 Million a year.
  • Left Employment in 2009 and took 2 years off.

Shipping Manager

Denver Wholesale Florist
Seattle, WA
09.1984 - 05.1994

* Managed the Shipping Department and handled sales to Florist in Washington and Alaska

* Buyer of Western Floral Greens and Florida Greens.

* Left when I was offered a sales job at Washington Floral Service in Tacoma, Wa in 1994

Shipping Manager

David L Jones Wholesale Florist
Seattle, WA
09.1974 - 09.1984
  • Oversaw daily shipping operations to ensure timely delivery of floral products.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
  • Lead team of 4 employees packaging, palletizing and shipping up to 120 boxes per day.
  • Started as a Clerk in the shipping department and over the next 10 years worked my way up to Shipping Department Manager.
  • In 1984 a competitor of ours offered me a job managing their shipping department and doing Sales. I accepted their offer.
  • Purchasing Agent for Western Floral Greens and Florida Floral Greens.

Delivery Driver

Nielsen Florist
Seattle, WA
12.1972 - 09.1974
  • Delivered floral arrangements to clients, ensuring timely and accurate service.
  • Managed delivery routes efficiently, maximizing time and fuel resources.
  • Maintained vehicle cleanliness and functionality for optimal performance.
  • Collaborated with team members to coordinate special event deliveries.
  • Left to start working at David L Jones Wholesale Florist. A Teamster Local 117 Union Job with a starting wage of $4.75 an hour. I was making big time money now!!!
  • I I would be working in the shipping department and doing sales.

Grocery Checker

Mac's Food Store
Seattle, WA
09.1968 - 06.1973

Started working at Mac's after school when I was in the 9th Grade and worked there for about 5 years.

This was a small corner grocery store with just me and the owner who ran a butcher shop in the back.

Added Side Note: When I was 15 years old I was held up by a gun man who pointed his rifle at my forehead and told me "You know what I want"! I did and emptied the cash drawer in a paper bag and then he ran out the door.

I left employment there to go to work at Neilsen Florist where the wage was .50 cents more an hour at $2.50.

Education

High School Diploma -

West Seattle High School
West Seattle, Wa
06-1972

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Retired

Self
04.2017 - Current

Delivery Driver

Northwest Wholesale Florists
08.2012 - 04.2017

Salesperson

Washington Floral Service Tacoma
05.1994 - 11.2009

Shipping Manager

Denver Wholesale Florist
09.1984 - 05.1994

Shipping Manager

David L Jones Wholesale Florist
09.1974 - 09.1984

Delivery Driver

Nielsen Florist
12.1972 - 09.1974

Grocery Checker

Mac's Food Store
09.1968 - 06.1973

High School Diploma -

West Seattle High School