Brad Flores

• Increased customer satisfaction by efficiently diagnosing and repairing complex AC systems.
• Contributed to business growth by generating repeat customers through high-quality workmanship and excellent communication skills.
• Performed preventative maintenance on commercial AC systems, reducing costly breakdowns and extending equipment lifespan.
• Calibrated equipment to achieve maximum efficiency.
• Repaired and replaced faulty motors, blowers, switches and compressor units.

Service, install and maintain Commercial and Residential equipment

• Delivered exceptional customer support through clear communication, active listening skills, empathy when addressing concerns.
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Improved equipment efficiency by performing regular maintenance tasks and timely repairs.
• Reduced downtime of service calls by quickly diagnosing and resolving technical issues.
• Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.

• Improved equipment efficiency by performing regular maintenance tasks and timely repairs.
• Mentored junior technicians in best practices, enhancing team performance and fostering a positive work environment.
• Adhered to company safety protocols, reducing the risk of accidents or injury during service visits.
• Enhanced customer satisfaction with thorough inspections and quality repair work.
• Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.