MS Office
Brad Gesaman
Audio/Visual Analyst
Astoria,NY
Summary
AV Professional with over 13 years experience in audio/video industry and a strong customer service focus. Proficient with collaboration platforms, Crestron control systems, live audio/video production, and networking. Documented strengths in troubleshooting technology, maintaining composure in high-pressure situations, and working within a team.
Overview
1
1
Certification
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Audio/Visual Analyst
Hogan Lovells
New York, NY
10.2015 - Current
- Oversaw implementation of Zoom to 3,000 users, including policy management, deployment training, and ongoing support.
- Supported and fulfilled AV meeting requests.
- Managed equipment inventory and facilitated repairs.
- Received service tickets and assisted clients to resolve issues.
- Maintained composure while providing support for CEOs and VIP stakeholders.
- Worked on office builds and AV projects across firm, facilitating with Contractors, AV vendors, and stakeholders.
- Developed and facilitated training on topics such as Cisco codecs, Zoom and MS Teams.
Back-Of-House Specialist
Apple
New York, NY
11.2013 - 10.2015
- Managed inventory in high-traffic retail environment.
- Supported merchandising and imaging of demo products.
- Participated in Merchandising experiences, working closely with store leadership.
Red Zone Specialist
Apple
New York, NY
07.2011 - 11.2013
- Provided excellent customer service in high-traffic retail environment.
- Troubleshot and repaired devices, including laptops, speakers, microphones, and more.
- Consistently exceeded sales and other metrics standards.
Front of House Engineer
The Journey
New York, NY
04.2011 - 02.2013
- Setup and operated live audio/video equipment for church services, including stage monitors and house mix.
- Completed microphone placement, sound check, and audio processing tasks for bands.
- Setup and operated video equipment.
Audio Engineer/Emcee
Applause Talent
Hamilton, OH
02.2011 - 05.2011
- Traveled across the country to host live events.
- Setup, operated, and troubleshot audio equipment, announced performances, ran music playback and hosted award ceremonies.
Audio Engineer/Licensing Catalog Administrator
54 Sound
Ferndale, MI
05.2009 - 02.2011
- Setup, recorded, and collaborated during studio sessions with award-winning artists, such as Bob Seger, Jeff Bass, and Luis Resto.
- Edited audio projects and created sound design for video production, including promotional videos, DVD material and films.
- Transferred analog audio tapes to digital format to create and categorize searchable database of over 3,000 music files.
Music Lab Technician/Audio Engineer
Wayne State University Department Of Music
Detroit, MI
09.2007 - 05.2009
- Troubleshot technical issues with music software and computer performance in student lab.
- Setup, recorded, and edited student music performances at Wayne State University's campus.
Education
Bachelor of Music - Music Technology
Wayne State University
Detroit, MI 08.2005 - 05.2009
Skills
Desktop support
Software
Avid Pro Tools
Adobe Audition
Adobe Premiere Pro
Final Cut
Cisco Unity Call Manager (CUCM)
Cisco Meeting Server (CMS)
Cisco WebEx
Cisco TelePresence Management Suite (TMS)
Zoom
MS Teams
ServiceNow
Certification
ITIL Foundation in IT Service Management
Timeline
ITIL Foundation in IT Service Management
05-2017
Audio/Visual Analyst
Hogan Lovells
10.2015 - Current
Back-Of-House Specialist
Apple
11.2013 - 10.2015
Red Zone Specialist
Apple
07.2011 - 11.2013
Front of House Engineer
The Journey
04.2011 - 02.2013
Audio Engineer/Emcee
Applause Talent
02.2011 - 05.2011
Audio Engineer/Licensing Catalog Administrator
54 Sound
05.2009 - 02.2011
Music Lab Technician/Audio Engineer
Wayne State University Department Of Music
09.2007 - 05.2009
Bachelor of Music - Music Technology
Wayne State University
08.2005 - 05.2009
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