Liam Reynolds
Liberty,MO
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Audio Visual Technician
CTI, Inc.
06.2024 - 08.2024
- Set up projectors, laptops and microphones for live presentations.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Pulled and terminated variety of cables.
- Interfaced with customers to explain operation and instill confidence in installed systems.
- Created and implemented technical support plans for audio-visual systems.
- Performed service and system maintenance as directed.
Residential Electrician
Joe Kilowatt
06.2022 - 10.2023
- Designed housing plans for electricians, ensuring efficient layouts for installations
- Implemented an organized system of tubs for different electricians, streamlining equipment access and enhancing workflow efficiency
- Successfully resolved issues in fully developed housing, demonstrating problem-solving skills in the field of electrical installations
- Ensured compliance with electrical codes at the county, city, and state levels for every house, taking responsibility for meeting regulatory standards
- Ensured that each custom house met clients' standards by maintaining a high level of workmanship and attention to detail
- Developed innovative solutions to minor issues, even if they involved some temporary disruption, prioritizing effective problem resolution in the electrical installation process.
Package Handler
FedEx
08.2021 - 04.2022
- Efficiently managed incoming and outgoing shipments from FedEx trucks
- Demonstrated capability to handle packages exceeding 50 pounds safely and effectively
- Maintained a zero-breakage record while handling packages
- Proactively reported any instances of package damage to supervisors.
Education
Certificate - Information Technology
Centriq
Kansas City, MO02-2024
Skills
- Service-Level Agreements & Compliance
- ConnectWise Manage
- Cloud Services
- End-User Support
- TCP/IP Network Services
- Windows Configuration
- M365 Administration
- Knowledge on Repairing & Hardware Handling
- Desktop Technical Support
- Low-voltage Cabling
- End User Support: PC, Laptop, and Mobile Device Configuration, ConnectWise Manage, Troubleshooting, Technical Assessment, Technical Research, Verbal and Written Communication, Client Relations
- Network Support and Security: Server and Network Device Configuration, Networking Fundamentals, Windows Server Products, Hyper-V Virtualization, Microsoft 365 Administration, Active Directory, Domain Management, Access Controls, Securing Business Networks, Azure Fundamentals, Wireshark, Network Hardening, Kali Linux, Permissions, PowerShell Scripting, Secured Wireless, NIST Standards, Patch Management, Security Compliance
Certification
- Azure Fundamentals (AZ900) Certified
- Microsoft 365 (MS900) Certified
Training
Cloud and Security Specialist Program, Centriq, 02/2024
Timeline
Audio Visual Technician
CTI, Inc.
06.2024 - 08.2024
Residential Electrician
Joe Kilowatt
06.2022 - 10.2023
Package Handler
FedEx
08.2021 - 04.2022
- Azure Fundamentals (AZ900) Certified
- Microsoft 365 (MS900) Certified
Certificate - Information Technology
Centriq
Similar Profiles
William StylesWilliam Styles
General Maintenance Worker at One Eleuthera Foundation (CTI)General Maintenance Worker at One Eleuthera Foundation (CTI)
Jerry FreemanJerry Freeman
Forklift Driver at CTI FOODSForklift Driver at CTI FOODS
Anthony CheesebouroughAnthony Cheesebourough
AV Field Engineer at CTIAV Field Engineer at CTI