Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Brad Hughes

Summary

Excellent communicator and dependable team player. Adept at building relationships with clients and brokers while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Deadline-focused and highly effective at operating in fast-paced settings. Resourceful, forward-thinking and proactive with remarkable sense of market and customer positions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Premier Client Relationship Consultant IV

US Bank
07.2018 - Current
  • Educated customers on features and benefits of banking products and services.
  • Provide exemplary customer service resulting in increased branch satisfaction scores averaging 95% last year
  • Achieved and exceeded personal sales goals of 3 million in loans and credit lines
  • Assist tellers in daily transactions, executed wire transfers, stop payments and account transfers.
  • Collaborated with team members to develop strategies for achieving branch sales goals and improving overall performance.

Assistant General Manage

Overland Restaurant & Pub
01.2018 - 07.2018
  • Responsible for development and performance management of employees
  • Oversee inventory and ordering of food and supplies
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Responsible for managing daily operations of restaurant
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.

Server Manager/Bartender/Server

The Loft at Heavenly Village
12.2016 - 01.2018
  • Mixed and served drinks and food to customers as requested
  • Sliced and pitted fruit for drink garnishments
  • Cleaned and sanitized work area and equipment on regular basis
  • Perform opening/closing bar and restaurant duties

Bartender/Server

The Chart House
12.2014 - 12.2016
  • Cleaned and sterilized complete bar area and equipment at end of shift
  • Prepared all drinks and accompanying garnishes per customer requests
  • Served drinks to bar and dining room guests
  • Perform inventory checks

Bartender/Server

Hurley's Restaurant and Bar
10.2013 - 12.2014
  • Mixed and served drinks and food to customers
  • Provided table wine service
  • Cleaned and sterilized work area and equipment on regular basis
  • Responsible for full cocktail and food menu knowledge

Banquet Manager/Bar Manager/Server/Bartender

Eagle Vines Golf Course and Restaurant
08.2008 - 10.2013
    • Responsible for all liquor, beer and wine ordering
    • Responsible for tending bar, mixing drinks and opening/closing duties
    • As banquet captain, responsible for room preparation, serving guests and directing other employees

Education

High School Diploma -

Armijo High School
Fairfield, CA

Skills

  • Underwriter Collaboration
  • Resourcefulness
  • Sales proficiency
  • Process Improvement
  • Problem-Solving
  • Follow-up skills
  • Compliance, banking laws, and regulations
  • Multitasking
  • Analytical and Critical Thinking
  • Organization and Time Management

Certification

  • NMLS License, 1770577
  • Series 6 License
  • Series 63 License

Timeline

Premier Client Relationship Consultant IV

US Bank
07.2018 - Current

Assistant General Manage

Overland Restaurant & Pub
01.2018 - 07.2018

Server Manager/Bartender/Server

The Loft at Heavenly Village
12.2016 - 01.2018

Bartender/Server

The Chart House
12.2014 - 12.2016

Bartender/Server

Hurley's Restaurant and Bar
10.2013 - 12.2014

Banquet Manager/Bar Manager/Server/Bartender

Eagle Vines Golf Course and Restaurant
08.2008 - 10.2013

High School Diploma -

Armijo High School

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Brad Hughes