Brad Ivy
Huntington
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
Work History
System Service Representative I & II
Oncor Electric Delivery Company LLC
07.2025 - Current
- Maintain Company Assets
- Ensure Electrical Service Integrity
- OSHA Safety Standard Compliant
- C360 Experience
- CC&B Experience
- MobileTC Experience
- Work with EUC to rectify issues to resolve possible outages or disconnects.
- Work with EUC to coordinate proper requirements are met for service installations.
- Maintain and Repair AMS System's Routers, Increasing operational efficiency through the consistent maintenance of Routers and Meters.
- Strengthened customer relationships through effective communication and prompt resolution of concerns or complaints.
Revenue Security Representative I,II,& III
Oncor Electric Delivery Company LLC
06.2024 - 07.2025
- Maintain Company Assets
- Exhibit Safe Driving Techniques
- De-Escalate EUC involved Incidents
- Document and rectify tampering cases.
- CC&B Experience
- Command Center Experience
- MobileTC Experience
- C360 Experience
- De-Escalate Unsatisfied Customers.
- Ensure Electrical Service Integrity For Oncor Electric Delivery Company LLC & EUC.
- Provided excellent customer service while addressing the concerns of tenants, employees, or visitors related to safety and security issues.
- Demonstrated leadership and critical thinking skills while responding to incidents, ensuring swift resolution with minimal disruption to daily operations or potential harm to individuals involved.
Certified Outside Service Technician
Consolidated Communications
06.2015 - 06.2024
- Provide technical and cable support for customers with phone, internet, and video services.
- Install service for commercial and residential customers.
- Communicate with the company dispatch system to determine customer needs to effectively provide customer service.
- Read and Understand CAD Maps of plant infrastructure.
- Diagnosed and repaired telecommunications equipment to ensure optimal service delivery.
- Trained junior technicians on equipment handling and safety protocols, fostering skill development.
- Conducted routine maintenance on network systems, enhancing reliability and performance.
- Managed inventory of tools and parts, ensuring availability for timely repairs and installations.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Cable and Fiber Optic Locator
Consolidated Communications
06.2014 - 06.2015
- Found existing underground copper and fiber optic cable to assist other technicians working within the Consolidated Communications footprint.
- Communicated with other locators and service technicians to assist them in troubleshooting and resolving issues with copper and fiber optic cables.
- Mentored junior locators on best practices in safety protocols and equipment usage.
- Collaborated with construction crews for successful completion of projects while minimizing risk to underground assets.
Buildings and Grounds
Consolidated Communications
06.2013 - 08.2013
- Provided daily maintenance for all Consolidated Communications facilities.
- Monitored company electrical and HVAC systems to ensure proper use.
- Worked independently and within groups to address any needed maintenance tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
MBA - Business Administration
Grand Canyon University
Phoenix, Arizona12-2026
Bachelor of Science - Business Administration
Stephen F. Austin State University
Nacogdoches, Texas12-2017
Bachelor of Science - General Studies
Angelina College
Lufkin, Texas05-2014
Bachelor of Science - General Studies
Cedar Valley College
Lancaster, Texas05.2013
Skills
- Strong communication and organizational skills
- Ability to read and understand plant cable routes/maps/ AutoCAD drawings
- Ability to manage time effectively by working full-time and taking a full college course load
- Experience working cooperatively with others as well as independently
- Proficiently handling a variety of jobs in daily workload
- Proficient in all Microsoft Office Applications
- Ability to climb poles, operate bucket trucks and perform task at hand in a safe manner
- Constant Leader within current group in regards to Telematics on company vehicle
Timeline
System Service Representative I & II
Oncor Electric Delivery Company LLC
07.2025 - Current
Revenue Security Representative I,II,& III
Oncor Electric Delivery Company LLC
06.2024 - 07.2025
Certified Outside Service Technician
Consolidated Communications
06.2015 - 06.2024
Cable and Fiber Optic Locator
Consolidated Communications
06.2014 - 06.2015
Buildings and Grounds
Consolidated Communications
06.2013 - 08.2013
MBA - Business Administration
Grand Canyon University
Bachelor of Science - Business Administration
Stephen F. Austin State University
Bachelor of Science - General Studies
Angelina College
Bachelor of Science - General Studies
Cedar Valley College