Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brad Loy

Raymore,Missouri

Summary

Accomplished leader with a proven track record at Retail Service Systems, adept in strategic planning and effective people management. Spearheaded franchise growth, achieving a significant increase in revenue and dealer base. Excelled in operations management and motivational leadership, ensuring over 90% dealer retention during challenging times. Recognized for exceptional achievements and budget control expertise.

Overview

38
38
years of professional experience

Work History

Director of Franchise Recruiting

Retail Service Systems
09.2023 - Current
  • Recruited new Franchise Dealers, working to establish key internal functions and processes and enhancing team collaboration through regular communication and goal setting.



Compliance Director

Retail Service Systems
10.2021 - 08.2023


  • Performed regular compliance reviews and audits of 400 person Dealer base, identifying non-compliance issues and implementing corrective communications and training programs to improve Dealer performance, retention and revenues

Chief Coaching Officer

Retail Service Systems
01.2018 - 09.2021
  • Developed and led system and structure for coaching organization that oversaw franchise dealer training and development as the company grew from 125 Dealers and $28M in revenue in 2018 to 425 Dealers and $132M in revenue in 2021
  • Saved company $1.2M in operating expenses over 2 years through effective cost cutting measures
  • Led our company's Covid response for our Dealers in 2020, resulting in over 90% of our Dealer base remaining open
  • Developed strategy for the launch of BoxDrop Sofa, increasing revenues from $5M to over $40M

Business Owner / Dealer

Power Marketing Direct
12.2001 - 04.2015
  • Owner/Operator of Furniture & Mattress business generating $1M+ in revenues yearly and becoming the top Franchise Dealer in the company

Division Manager

Vector Marketing Company
01.1987 - 01.1994
  • Led the top Division in the Company of over 20 Divisions, and was inducted into Vector Marketing's Hall of Fame, it's highest level of achievement

Education

Bachelor of Arts - Marketing

University of Illinois At Urbana-Champaign
Champaign, IL
05-1984

Skills

  • Strategic Planning
  • Verbal and written communications
  • Effective People Management
  • Motivational Leader
  • Operations Management
  • Budget Control
  • Program Management
  • Hiring and Retention

Timeline

Director of Franchise Recruiting

Retail Service Systems
09.2023 - Current

Compliance Director

Retail Service Systems
10.2021 - 08.2023

Chief Coaching Officer

Retail Service Systems
01.2018 - 09.2021

Business Owner / Dealer

Power Marketing Direct
12.2001 - 04.2015

Division Manager

Vector Marketing Company
01.1987 - 01.1994

Bachelor of Arts - Marketing

University of Illinois At Urbana-Champaign
Brad Loy