Brad Norleen
Riverbank,CA
Summary
Compassionate Case Manager experienced in high stress environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Homeless Case Manager
Telecare
Modesto
08.2022 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Water Conservationist
City Of Modesto
Modesto, CA
02.2020 - 08.2022
- Enhanced habitat restoration efforts by implementing innovative conservation techniques and strategies.
- Collaborated with interdisciplinary teams to develop comprehensive wildlife management plans for diverse ecosystems.
- Participated in policy advocacy initiatives to promote stronger environmental regulations at the local, state, and federal levels.
- Improved water quality by implementing best management practices and monitoring results over time.
- Mediated conservation efforts between customers and city policies.
Child Care Counselor
Creative Alternatives, Inc.
Turlock
09.2016 - 08.2020
- Enhanced children''s social skills by implementing engaging group activities and cooperative play.
- Reduced behavioral issues by establishing clear expectations, consistent routines, and positive reinforcement strategies.
- Supported children''s emotional well-being by building strong relationships and providing a safe, nurturing environment.
- Increased parent satisfaction with child care services through timely communication and addressing concerns promptly.
Direct Care Provider
Kavere Services, Inc.
Stockton
11.2010 - 07.2016
- Improved patient well-being by providing personalized care and addressing individual needs.
- Enhanced patient comfort by assisting with daily living activities, such as personal grooming and meal preparation.
- Ensured a safe environment for patients through diligent monitoring and reporting of any potential hazards or concerns.
- Collaborated with healthcare professionals to develop customized care plans tailored to each patient''s unique situation.
Education
Master of Science - Professional Clinical Counseling
University of Massachussetes Global Online
Online05.2025
Bachelor of Science - General Psychology
California State University Stanisluas
Turlock05.2020
Skills
- Discharge Planning
- Performance Tracking
- Chronic Disease Management
- Family Education
- Patient Support
- Care Coordination
- Community Outreach
- Client Advocacy
- Case Management
- Treatment Planning
Certification
Licensed Crisis Prevention Institute Instructor
Timeline
Homeless Case Manager
Telecare
08.2022 - Current
Water Conservationist
City Of Modesto
02.2020 - 08.2022
Child Care Counselor
Creative Alternatives, Inc.
09.2016 - 08.2020
Direct Care Provider
Kavere Services, Inc.
11.2010 - 07.2016
Master of Science - Professional Clinical Counseling
University of Massachussetes Global Online
Bachelor of Science - General Psychology
California State University Stanisluas
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