Brad Saville

• Promoted public understanding of court procedures through community outreach programs and educational initiatives.
• Reduced instances of courtroom disruptions by implementing and enforcing strict decorum policies.
• Coordinated with various departments to ensure proper allocation of resources for upcoming cases.
• Maintained a respectful atmosphere during high-profile cases, upholding the dignity of the court and its proceedings.

• Informed clients of policies and procedures.
• Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
• Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.

• Improved facility safety with diligent monitoring and proactive intervention in potential conflicts.
• Enhanced inmate rehabilitation by implementing evidence-based programs and personalized interventions.
• Delivered timely reports on inmate behavior, incidents, and progress, supporting informed decision-making by facility leadership.
• Assisted in the development of policies and procedures, ensuring alignment with legal requirements and industry standards.

Juvenile counselor working with at-risk adolescents in a residential treatment setting.