Summary
Overview
Work History
Education
Skills
Timeline
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Brad Shope

Cana,VA

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

23
23
years of professional experience
4
4
years of post-secondary education

Work History

Supervisor

Ward Construction
Southport, NC
03.2006 - 08.2009
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Supervisor

Wenger Construction
Southport, Nc.
09.1999 - 02.2006
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Maintained compliance with company policies, objectives and communication goals.
  • Coordinated employee schedules to keep pace with business needs and meet company demands.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.

Supervisor

English Construction
Southport, NC
09.1989 - 10.1999
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Maintained compliance with company policies, objectives and communication goals.

PLL Clerk

US Army
Fort Bragg, NC
09.1982 - 09.1985
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Produced high-quality communications for internal and external use.
  • Managed tax drawers, resolved variances and filed company receipts.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Education

High School Diploma -

Redland Highschool
Lewisberry, PA
06.1970 - 08.1974

Skills

Security awareness

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Timeline

Supervisor

Ward Construction
03.2006 - 08.2009

Supervisor

Wenger Construction
09.1999 - 02.2006

Supervisor

English Construction
09.1989 - 10.1999

PLL Clerk

US Army
09.1982 - 09.1985

High School Diploma -

Redland Highschool
06.1970 - 08.1974
Brad Shope