Michael Hull
Cana,va
Summary
Dynamic and results-driven professional with a proven track record at Franklin Auto Parts, excelling in customer service and team collaboration. Leveraging a valid driver's license and a positive attitude, I consistently improved sales and customer satisfaction through innovative strategies and effective communication, ensuring operational excellence and a safe work environment.
Overview
50
50
years of professional experience
Work History
Delivery Driver
NAPA Auto Parts - Genuine Parts
Mount Airy, NC
07.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Flowers Auto Parts
Mount Airy, NC
02.2023 - 07.2024
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Maintenance Adviser
Manpower Temporary Services
Winston-Salem, NC
09.2018 - 06.2021
- Contributed to continuous improvement initiatives within the maintenance department by regularly reviewing procedures and best practices.
- Reduced downtime with thorough inspections and timely repairs of machinery.
- Managed inventory of spare parts, ensuring availability for critical repairs and minimizing delays.
Maintenance Technician
Johnson Controls
Walkertown, NC
08.1996 - 02.2018
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Maintenance Technician
Renfro
Mount Airy, NC
02.1993 - 08.1996
- Inspected and maintained equipment to keep items in top working condition.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Boosted overall productivity with timely preventive maintenance on key equipment.
Maintenance Crew Member
Radford Army Ammunition Plant
Radford, VA
01.1987 - 01.1993
- Followed routine maintenance checklist.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
- Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
Parts Store Manager And Outside Sales
Franklin Auto Parts
Mount Airy, NC; Hillsville Va.
09.1978 - 01.1987
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Mechanical Helper
Va. Dept of Highways
Hillsville, VA
09.1975 - 09.1978
- Collaborated closely with engineers to gain a deeper understanding of design requirements for each project.
- Performed diagnostic tests to identify issues and implemented appropriate solutions for optimal performance.
- Maintained a safe working environment by adhering to safety protocols and utilizing personal protective equipment.
- Demonstrated adaptability by quickly learning new techniques and applying them effectively in varying situations.
Education
High School Diploma -
Carroll County High School
Hillsville, VA06-1974
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
NAPA Auto Parts - Genuine Parts
07.2024 - Current
Delivery Driver
Flowers Auto Parts
02.2023 - 07.2024
Maintenance Adviser
Manpower Temporary Services
09.2018 - 06.2021
Maintenance Technician
Johnson Controls
08.1996 - 02.2018
Maintenance Technician
Renfro
02.1993 - 08.1996
Maintenance Crew Member
Radford Army Ammunition Plant
01.1987 - 01.1993
Parts Store Manager And Outside Sales
Franklin Auto Parts
09.1978 - 01.1987
Mechanical Helper
Va. Dept of Highways
09.1975 - 09.1978
High School Diploma -
Carroll County High School