DBA and Trainer
Burnill 'B.D.' Softley
Eagle Analytics
Lincoln,NE
24
years of professional experience
Experienced Software Trainer and Technical Educator with 15 years in software client support and user training. Specializes in translating complex concepts into clear instructions for diverse audiences. Over 20 years of hands-on experience in trading stocks, futures, and options, utilizing tools like thinkorswim and Excel RTD. Proven ability to mentor and solve problems effectively.
Work History
Part-time Adjunct Instructor
3 Months- Instructed students in driver education courses, covering traffic laws and safe driving practices.
- Conducted continuing education sessions for MS-Office applications, focusing on Excel, Word, and Outlook functionalities.
- Developed engaging curriculum for diverse student populations.
- Facilitated interactive classroom discussions to enhance learning experiences.
- Implemented innovative teaching methods to improve student comprehension.
Owner/Kanban Coach/Developer (Part-time)
2 Years 9 Months- - Developed Python/Flask applications integrating data from multiple APIs and data sources to enhance functionality.
- - Supported users with hardware and software issues at company headquarters.
- Developed data-driven strategies to enhance client decision-making processes.
- Oversaw project management initiatives, ensuring alignment with client objectives and timelines.
- Established partnerships with industry stakeholders to expand service offerings and market reach.
Database Administrator
3 Years 7 Months- - Database Administrator for a Nebraska-based cattle company
- - Implemented incremental improvement strategy to enhance system development processes.
- - Guided team members on best practices, on Kanban methodology and problem-solving abilities
Agile Development Team Member
6 Years 9 Months- Improved processes for large-scale database migrations, maintained data integrity and minimized disruption.
- - Developed stored procedures and SQL scripts to enhance complex data operations
- - Mentored coworkers on SQL and troubleshooting, fostering team skill development.
Small Business Consultant
19 Years- - Delivered technical support and strategic consulting to diverse small business portfolio, enhancing client operations
- - Delivered comprehensive user training sessions and guided clients on effective software utilization
- Analyzed business operations to identify improvement opportunities and enhance efficiency.
- Developed strategic plans tailored to small business needs, increasing client satisfaction and retention.
- Facilitated workshops to educate clients on best practices in financial management and marketing strategies.
Data Warehouse / BI Developer
2 Years 1 Month- - Enhanced data warehouse infrastructure and optimized SQL Server Reporting Services (SSRS) reports for improved data accessibility
- - Consulted with end users to identify specific report requirements and expectations.
- - Consulted with end users on report needs and
Senior Client Service Analyst
5 Years 3 Months- - Delivered expert-level training for Cognos and SQL Server tools, enabling users to maximize platform capabilities.
- - Provided advanced Tier II/III technical support, resolving complex system issues to ensure client satisfaction.
- - Mentored junior support staff, improving their technical skills and enhancing problem-solving capabilities.
Education
Bachelor's Degree - Economics, Business Administration (Finance)
Skills
Software training
- Data Analysis Techniques
- Securities Industry Essentials (SIE) Exam
Student mentoring
Academic advising
Online teaching
- Software training
- Mentorship
Clear Communication
Strong Problem-Solving Skills
Servant Leadership
Timeline
Part-time Adjunct Instructor
Southeast Community College
07.2026 - CurrentRead More
Owner/Kanban Coach/Developer (Part-time)
Eagle Analytics
01.2024 - CurrentRead More
Database Administrator
Great Plains Beef
10.2022 - 05.2026Read More
Agile Development Team Member
Nelnet
01.2016 - 10.2022Read More
Data Warehouse / BI Developer
Nebraska Book Company
08.2013 - 09.2015Read More
Senior Client Service Analyst
Fiserv
05.2008 - 08.2013Read More
Small Business Consultant
BD Softley and Associates
01.2003 - 01.2022Read More
Nebraska Wesleyan University
Bachelor's Degree from Economics, Business Administration (Finance)
Read More