Brad Svatora
Omaha,NEBRASKA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
Work History
Network Technology Tech 2
Cox Communications
Omaha, NEBRASKA
01.2022 - Current
- Troubleshoots and repairs problems with transmit levels, signal loss, off-air interference, and equipment failures, as well as other problems in either the fiber or hybrid fiber/coax network.
- Performs proactive network status checks as part of normal surveillance activities, ensuring optimum performance of the network.
- Assists service technicians encountering problems at customers' sites to determine reasons for failures.
- Tracks and resolves escalated trouble tickets in either the fiber or the hybrid fiber/coax network.
- Operates to meet network reliability and availability metrics set forth by Cox standards.
- Ensures compliance with the FCC.
- Tests and evaluates network systems to eliminate problems and make improvements.
- Assists with researching, planning, and preparing operations support technical documents similar to comprehensive manuals, and reads network diagrams.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
- Basic usage of computer skills and applications to solve system problems.
Network Technology Tech 1
Cox Communications
Omaha, NEBRASKA
01.2020 - 01.2022
- Troubleshoots and repairs problems with transmit levels, signal losses, off-air interference, and equipment failures, as well as other problems in either the fiber or hybrid fiber/coax network.
- Performs proactive network status checks as part of normal surveillance activities, ensuring optimum performance of the network.
- Assists service technicians encountering problems at customers' sites to determine reasons for failures.
- Tracks and resolves escalated trouble tickets in either the fiber or the hybrid fiber/coax network.
- Operates to meet network reliability and availability metrics set forth by Cox standards.
- Ensures compliance with the FCC.
- Tests and evaluates network systems to eliminate problems and make improvements.
- Assists with researching, planning, and preparing operations support technical documents similar to comprehensive manuals, and reads network diagrams.
- Basic usage of computer skills and applications to solve system problems.
Universal Home Technician
Cox Communications
Omaha, NEBRASKA
09.2013 - 01.2020
- Installed, disconnected, reconnected, added, changed, and troubleshot video, telephone, and internet services at customers' locations.
- Educated customers regarding their existing and new services, promotes other Cox services, and proposes solutions to customers' problems.
- Took whatever actions are required to deliver a great customer experience.
- Promoted Cox services to generate new accounts, service upgrades, or additional services by explaining the advantages of additional products and services.
- followed all company standard safety practices in the course of performing work activities.
- Lived Cox values, by completing work with the highest quality standard, in the most productive manner.
Produce Manager
no frills supermarket
Omaha, NEBRASKA
03.2008 - 09.2013
- Responsible for ordering, merchandising, and the training of associates.
- Maintained daily, weekly, and monthly sales records.
- Preformed inventory control, as well as increasing sales, gross profits, and reducing shrinkage.
- Handled products and equipment in accordance with safety and sanitation guidelines.
- Safely used knives, scales, wrappers, compactors, garbage disposals, and pallet jacks, as well as safely operated manual and electric pallet jacks.
- Established a high level of customer service, and maintained a fresh and attractive department.
Residential Electrician Apprentice
frahm electric
Omaha, NEBRASKA
03.2006 - 03.2008
- Preformed electrical-related wiring and installation for residential construction projects, including new construction, retrofits, and remodels.
- Troubleshooting, quality checks, installation, maintenance, and testing of equipment.
- Gained experience in analyzing and following manuals, schematic diagrams, blueprints, and other electrical specifications.
- team-player mindset, works with minimal supervision.
- Connected wires to circuit breakers, transformers and other components within a panel box.
- Inspected all installations for compliance with applicable codes before energizing circuits.
- Troubleshot complex electrical issues in residential buildings utilizing advanced diagnostic techniques.
Residential Electrician Apprentice
Century Electric LLC
Omaha, NEBRASKA
03.2005 - 03.2006
- Preformed electrical-related wiring and installation for residential construction projects, including new construction, retrofits, and remodels.
- Troubleshooting, quality checks, installation, maintenance, and testing of equipment.
- Gained experience in analyzing and following manuals, schematic diagrams, blueprints, and other electrical specifications.
- team-player mindset, works with minimal supervision.
- Connected wires to circuit breakers, transformers and other components within a panel box.
- Inspected all installations for compliance with applicable codes before energizing circuits.
Residential Electrician Apprentice
Brase Electrical Contracting
Omaha, NEBRASKA
12.2004 - 06.2005
- Preformed electrical-related wiring and installation for residential construction projects, including new construction, retrofits, and remodels.
- Troubleshooting, quality checks, installation, maintenance, and testing of equipment.
- Gained experience in analyzing and following manuals, schematic diagrams, blueprints, and other electrical specifications.
- team-player mindset, works with minimal supervision.
- Connected wires to circuit breakers, transformers and other components within a panel box.
- Repaired or replaced faulty wiring components in accordance with local building codes and safety standards.
Residential Electrician Apprentice
millard electric
Omaha, NEBRASKA
03.2002 - 12.2004
- Preformed electrical-related wiring and installation for residential construction projects, including new construction, retrofits, and remodels.
- Troubleshooting, quality checks, installation, maintenance, and testing of equipment.
- Gained experience in analyzing and following manuals, schematic diagrams, blueprints, and other electrical specifications.
- team-player mindset, works with minimal supervision.
- Diagnosed problems with existing wiring by using testing equipment such as multimeters and ohmmeters.
- Connected wires to circuit breakers, transformers and other components within a panel box.
Education
Certificate of Completion - Electrical Equipment Installation And Repair
Associated Builders And Contractors Inc.
Omaha, NE05-2006
High School Diploma -
Millard South High School
Omaha, NE05-1997
Skills
- Hardware troubleshooting
- Problem-solving aptitude
- Decision-Making
- Time management abilities
- Friendly, Positive Attitude
- Safety Training
- Reliability
- Self Motivation
- Professional Demeanor
- Continuous Improvement
- Goal Setting
- Attention to Detail
Timeline
Network Technology Tech 2
Cox Communications
01.2022 - Current
Network Technology Tech 1
Cox Communications
01.2020 - 01.2022
Universal Home Technician
Cox Communications
09.2013 - 01.2020
Produce Manager
no frills supermarket
03.2008 - 09.2013
Residential Electrician Apprentice
frahm electric
03.2006 - 03.2008
Residential Electrician Apprentice
Century Electric LLC
03.2005 - 03.2006
Residential Electrician Apprentice
Brase Electrical Contracting
12.2004 - 06.2005
Residential Electrician Apprentice
millard electric
03.2002 - 12.2004
Certificate of Completion - Electrical Equipment Installation And Repair
Associated Builders And Contractors Inc.
High School Diploma -
Millard South High School
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