BRADAN PATE
Carrollton,GA
Summary
Banking and customer service professional with hands-on teller experience across cash handling, account servicing, vault and ATM operations, safe deposit box access, check services, and online banking support. Known for accuracy, confidentiality, sound judgment, and calm customer service. Combines banking experience with military discipline and technical problem-solving to follow procedures, protect sensitive information, and resolve issues efficiently.
Overview
2027
2027
years of professional experience
Work History
BANK TELLER
Frontier Bank of Texas
2022 - 2023
- Processed deposits and withdrawals, serviced customer accounts, checked balances, and handled routine banking requests with accuracy and professionalism.
- Opened and closed customer accounts while maintaining accurate records and protecting confidential customer information.
- Handled, counted, and balanced cash; managed vault cash and maintained appropriate cash levels for daily branch operations.
- Counted and replenished ATM cash and supported ATM cash-management procedures.
- Opened and closed the safe deposit box vault and controlled customer access in accordance with security procedures.
- Prepared temporary checks, processed checkbook orders, and issued cashier’s checks according to bank procedures.
- Provided online banking support, answered customer questions, and assisted with basic troubleshooting.
- Answered and directed incoming calls, resolved routine questions, and routed requests appropriately.
- Followed bank policies, security controls, and established procedures while maintaining a high standard of customer service.
- [DATES OF EMPLOYMENT]
HVAC Technician
Dobbs Heating and Air
Douglasville, GA
06.2026 - Current
- Installed and repaired HVAC systems, ensuring optimal performance and compliance with safety standards.
- Conducted routine maintenance checks, identifying issues to enhance system reliability and efficiency.
- Collaborated with team members to troubleshoot complex HVAC problems, fostering effective communication and teamwork.
- Educated customers on system operation and maintenance practices, improving user satisfaction and awareness.
HVAC CONTROLS TECHNICIAN
D/FW-Austin, TX
06.2025 - Current
- Diagnose complex problems, identify root causes, and implement accurate, practical solutions.
- Document work, test performance, and verify results while following procedures, quality standards, and safety requirements.
- Enviromatic Systems, Inc. –
SENIOR AIRMAN
U.S. AIR FORCE
06.2016 - 07.2020
- Demonstrated reliability, discipline, teamwork, and sound decision-making in high-pressure environments.
- Adapted to changing priorities while maintaining professionalism, accountability, and mission focus.
- Military Service | Jun. 2016 – Jul. 2020
Education
HVAC/R Certificate - undefined
Austin Career Institute
Austin, TX06-2025
Electrical Certificate - undefined
Austin Career Institute
Austin, TX06-2024
Skills
- Cash handling & balancing
- Safe deposit box procedures
- Customer service & account servicing
- Problem solving
- Vault & ATM cash management
- Cashier’s & temporary checks
- Confidential information handling
- Professional communication
- Deposits & withdrawals
- Checkbook ordering
- Transaction accuracy
- Record accuracy
- Account opening & closing
- Online banking support
- Policy & procedure compliance
- Computer & technology skills
Personal Information
Title: BANKING CUSTOMER SERVICE OPERATIONS
Timeline
HVAC Technician
Dobbs Heating and Air
06.2026 - Current
HVAC CONTROLS TECHNICIAN
D/FW-Austin, TX
06.2025 - Current
SENIOR AIRMAN
U.S. AIR FORCE
06.2016 - 07.2020
Electrical Certificate - undefined
Austin Career Institute
HVAC/R Certificate - undefined
Austin Career Institute
BANK TELLER
Frontier Bank of Texas
2022 - 2023