Braden Black
Lynden
Summary
Dynamic Crew Lead with expertise in team leadership and customer service. Proven ability to train new members and ensure service quality while effectively managing inventory and addressing client needs.
Overview
4
4
years of professional experience
Work History
Crew Lead
ABriteWay Window Cleaning
Bellingham
03.2025 - 08.2025
- Led team in window cleaning operations, ensuring high-quality service delivery.
- Trained new crew members on safety protocols and cleaning techniques.
- Maintained equipment, ensuring proper functioning and cleanliness standards.
- Communicated with clients to address concerns and coordinate services.
- Assisted in inventory management of cleaning supplies and tools.
- Responded promptly to customer inquiries or complaints in a professional manner.
Pro Shop Employee
Homestead Farms Golf Course
Lynden
03.2021 - 03.2022
- Organized merchandise displays to enhance customer experience.
- Provided basic golf course information to patrons and visitors.
- Maintained cleanliness and orderliness of the pro shop area.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash register and processed payments accurately and efficiently.
- Assisted customers with selecting golf equipment, apparel and accessories.
- Answered phone calls and responded to emails in a timely manner.
- Answered store and merchandise questions and led customers to wanted items.
Education
High School Diploma -
Lynden High School
Lynden, WA06-2019
Skills
- Customer service
- Team leadership
- Communication skills
- Conflict resolution
- Time management
Timeline
Crew Lead
ABriteWay Window Cleaning
03.2025 - 08.2025
Pro Shop Employee
Homestead Farms Golf Course
03.2021 - 03.2022
High School Diploma -
Lynden High School