Michael MacDonald
Howell
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Lead
Little Caesers Pizza
03.2025 - Current
- Supervised daily operations and ensured adherence to health and safety standards.
- Trained and mentored new crew members on operational procedures and customer service excellence.
- Managed inventory levels, conducted stock audits, and reduced waste through effective resource allocation.
- Implemented process improvements that enhanced efficiency in food preparation and service delivery.
- Resolved customer complaints promptly, leading to improved feedback scores and repeat business.
- Maintained cleanliness of work areas, ensuring compliance with sanitation regulations at all times.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
Armorer
United States Marine Corps
03.2023 - 10.2024
- Work as an armorer consisted of maintaining and distributing gear among large groups of personnel. This meant reorganizing said gear into an order that made finding what was needed easier and smoother. I had reordered all gear by serial number and type to make the armory function much quicker.
Mortarmen
United states marine corp
07.2021 - 03.2023
- Mortarman work consisted of functioning in a group of four in multiple roles whilst function with other groups to complete objectives. I worked in every role with minimal issue and without causing friction with other teams.
Education
Bachelor of Arts - Simulation, Animation And Game
Eastern Michigan University
Ypsilanti, MIHigh school diploma - undefined
Howell high school
Howell, MI05.2020
Skills
- Meal preparation
- Safe work practices
- Climbing
- Basic math
- Front desk
- Packaging
- Organizational skills
- Communication skills
- Continuous improvement
- Typing
- Sales
- Administrative experience
- Equipment repair
- Kitchen experience
- Food service
- Guest services
- Materials handling
- Computer skills
- Merchandising
- Office management
- Interpersonal skills
- Data entry
- Cleaning
- Mechanical knowledge
- Phone etiquette
- Food preparation
- Quality control
- English
- Customer service
- Time management
- Heavy lifting
- Records management
- Microsoft Office
- Cash register
- Leadership
- Food safety
- Hand tools
- Warehouse experience
- Machine maintenance
Certification
Driver's License
Timeline
Crew Lead
Little Caesers Pizza
03.2025 - Current
Armorer
United States Marine Corps
03.2023 - 10.2024
Mortarmen
United states marine corp
07.2021 - 03.2023
High school diploma - undefined
Howell high school
Bachelor of Arts - Simulation, Animation And Game
Eastern Michigan University