Braden Butler
El Cajon,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Crew Member
Raising Canes
08.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
Bakery Worker
Hy-Vee Food Store
12.2020 - 11.2021
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Increased sales with effective product promotions and attractive displays.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Contributed to a reduction in employee turnover by fostering a collaborative and supportive work atmosphere.
- Aided in reducing order errors through diligent attention to detail when preparing custom cake orders according to specific customer requests.
Education
West Senior High School
Iowa City, IA06.2021
Centennial High School
Bakersfield, CA06.2020
Skills
- Integrity
- Punctuality
- Strong work ethic
- Customer service
- Software proficiency
- Customer Engagement
- Problem-Solving
- Point of Sale Operation
- Time Management
- Teamwork and Collaboration
- Verbal and Written Communication
- Point-Of-Sale Transactions
Languages
Fluent English
Intermediate Spanish
Awards
Honor Roll Graduated with honors Member of the National Honor Society
Hobbies and Interests
- Reading (fiction and non-fiction)
- Playing guitar and piano
- Writing fiction
- Swimming
- Wrestling
Timeline
Crew Member
Raising Canes
08.2023 - Current
Bakery Worker
Hy-Vee Food Store
12.2020 - 11.2021
West Senior High School
Centennial High School
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