Anea S. Jones-Deshields
Acworth,GA
Summary
Positive, adaptable, and reliable student with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy’s
01.2024 - Current
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
Seasonal Cashier
Burlington Coat Factory Department Store
11.2023 - 01.2024
- Delivered excellent customer service with a positive, professional attitude by greeting customers entering store and responded promptly to customer needs.
- Efficiently operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed layaways, returns, and exchanges
- Worked flexible schedule and extra shifts to meet business needs.
Courtesy Clerk
Kroger's Grocery
05.2023 - 11.2023
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Crew Member
McDonalds
07.2019 - 05.2023
- Took orders, prepared meals, and collected payments following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru, curb-side and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School -
McEachern High School
Powder Springs, GA01-2025
Skills
- Customer Service
- Conflict Resolution
- Integrity
- Deliver great values to customers every day
- Adaptability and flexibility
- Attention to detail
- Cash handling expertise
- POS system operation
Certification
- Drafter's Aide/Assistant Certificate - Chattahoochee Technical College
- Business Management Certificate - Wake Forest University
Computer Knowledge
- Microsoft Office
- AutoCAD
- Revit
- Multiple Interior Designs Software (Residential & Commercial Layouts)
Community Service & Volunteer
Family, Career, and Community Leaders of America (FCCLA) - Woodstock, GA
Stella Rose Non-Profit - Roswell, GA
Habitat for Humanity - Woodstock, GA
Elite Women of Excellence (EWOE) - Smyrna, GA
Timeline
Crew Member
Wendy’s
01.2024 - Current
Seasonal Cashier
Burlington Coat Factory Department Store
11.2023 - 01.2024
Courtesy Clerk
Kroger's Grocery
05.2023 - 11.2023
Crew Member
McDonalds
07.2019 - 05.2023
High School -
McEachern High School