Braden Conner
Nashville,TN
Summary
A recent graduate with a history of meeting organizational needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Manager who's motivated to improve organization and employee performance by creating environment of mutual respect, trust, consensus-building and accountability. Exceptional talent delivering multi-modal training across functions to improve knowledge and performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hiring, Retention, and Training Manager
Outback Steakhouse
11.2023 - Current
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Reduced onboarding time for new hires through the development of effective onboarding/orientation practices.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Delivered new employee onboarding and training sessions via Paradox and Equifax.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Enhanced employee satisfaction by developing and implementing effective policies and procedures.
- Supported employees during times of change or restructuring through transparent communication efforts, leading to improved morale during transitions.
- Implemented employee recognition and rewards systems to promote positive work environment.
- Assisted in budget planning and tracking by monitoring expenditures related to purchasing activities.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Provided professional services and support in a dynamic work environment.
Manager in Training
Outback Steakhouse
08.2023 - 11.2023
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Enhanced supervisory and leadership abilities by working closely with mentoring management.
Server
Outback Steakhouse
05.2022 - 08.2023
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials to increase profits.
Volunteer
SACC
08.2019 - 12.2022
- (Structured Athletics For Challenged Children)
- Connected personally with athletes to improve participation and enjoyment.
- Worked with physically and mentally handicapped athletes to promote their safety and enjoyment during various team sports.
President
Tau Kappa Epsilon Mu Omicron
12.2020 - 05.2022
- Increased membership by 442% in 3 years.
- Collaborated with international leadership to increase membership retention, philanthropic donations, and community involvement.
- Maintained contact with university officials to ensure compliance with standards of operation.
Vice President
Tau Kappa Epsilon Mu Omicron
12.2019 - 12.2020
- Raised nearly $20,000 for St Jude Children's Research Hospital.
- Determined performance goals and offered tactics for achieving milestones.
- Answered questions from subordinate leadership on relevant regulations and policies.
Volunteer
SPARC, Sports Arts and Recreation of Chattanooga
05.2019 - 12.2020
- Promoted safety for mentally and physically handicapped athletes in watersports and cycling events.
- Developed relationships with athletes and their families to better meet their needs in the various activities.
Warehouse/ Delivery Staff
Affordable Party Rentals
05.2018 - 06.2019
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Processed shipment documents neatly and efficiently for each load.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Education
Bachelor of Science - Arts and Sciences- Sociology
Tennessee Technological University
Cookeville, TN12.2022
Bachelor of Science - Arts and Sciences- Political Science
Tennessee Technological University
Cookeville, TN12.2022
Skills
- Strategic Planning
- Financial Planning
- Organizational Leadership
- Leadership Team Building
- Recruitment
- Annual Planning
- Leadership and People Development
- Integrity and Transparency
- Change and Growth Management
- Policy Development
- Budget Planning
- Program Management
Accomplishments
- Tennessee Tech Greek Man of the Year 2020
- Sigma Alpha Pi The National Society of Leadership and Success (Spring 2021)
- Top Teke Chapter in North America (2022)
Certification
- Phired Up Certified Recruiter
- ServSafe Food Protection Manager Certification
Timeline
Hiring, Retention, and Training Manager
Outback Steakhouse
11.2023 - Current
Manager in Training
Outback Steakhouse
08.2023 - 11.2023
Server
Outback Steakhouse
05.2022 - 08.2023
President
Tau Kappa Epsilon Mu Omicron
12.2020 - 05.2022
Vice President
Tau Kappa Epsilon Mu Omicron
12.2019 - 12.2020
Volunteer
SACC
08.2019 - 12.2022
Volunteer
SPARC, Sports Arts and Recreation of Chattanooga
05.2019 - 12.2020
Warehouse/ Delivery Staff
Affordable Party Rentals
05.2018 - 06.2019
Bachelor of Science - Arts and Sciences- Sociology
Tennessee Technological University
Bachelor of Science - Arts and Sciences- Political Science
Tennessee Technological University
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