Summary
Overview
Work History
Education
Skills
Additional Experiences
Timeline
Generic

Braden Hawn

Cookeville,TN

Summary

Dedicated professional with strong customer service skills. Known for effective communication and attention to detail, consistently delivering high-quality service in fast-paced environments. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Exceeding in customer service, multitasking, and time management abilities. Devoted to making every customer more than satisfied with our business.

Overview

4
4
years of professional experience

Work History

Will Call Clerk

US Foods
Cookeville, Tennessee
06.2025 - Current
  • Assisted customers with product inquiries and selection.
  • Responded to customer questions about products and services.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Operated pallet jacks to transport products efficiently throughout the warehouse.
  • Picked orders quickly and accurately according to customer specifications.
  • Assisted with product returns, exchanges, refunds, order cancellations, and other related tasks.
  • Worked with cross-functional teams to achieve goals.

Sales Clerk

IWC Foodservice
Cookeville, Tennessee
11.2024 - 06.2025
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Assisted customers with product, promotion, and policy information.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Educated customers on product features and benefits, enhancing their purchasing decisions.

Order Selector

IWC Foodservice
Cookeville, Tennessee
04.2023 - 11.2024
  • Selected and organized food products for timely order fulfillment.
  • Operated warehouse equipment to efficiently move and stack products.
  • Maintained cleanliness and safety standards throughout the work area.
  • Communicated effectively with team members to coordinate order picking tasks.
  • Collaborated with supervisors to optimize workflow and improve efficiency.
  • Inspected product for damages or defects before placing them onto pallet.
  • Verified accuracy of orders prior to loading onto delivery trucks.

Machine Builder

MidSouth Automation
Cookeville, Tennessee
02.2021 - 04.2023
  • Assembled complex machinery using precision tools and equipment.
  • Read and interpreted technical blueprints for machine specifications.
  • Collaborated with engineers to troubleshoot assembly issues effectively.
  • Conducted quality inspections to ensure adherence to specifications.
  • Operated machinery for testing functionality after assembly completion.
  • Adjusted machine settings to optimize performance of production equipment.
  • Analyzed complex problems to identify effective solutions and strategies.

Education

Associate of Science - Business Technology & Marketing

Volunteer State Community College
Cookeville, TN
12-2025

Cookeville High School
Cookeville, TN
05-2022

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Effective communication
  • Product knowledge
  • Flexible and adaptable
  • Goal Oriented
  • Relationship Building

Additional Experiences

-Baseball Sports Trainer, 931 Elite Sports (April 2025-Present)

  • Developed and implemented training programs to improve players' hitting, fielding, and pitching skills
  • Provide tailored instruction to players, either one-on-one or in small groups, to address specific areas needing improvement.
  • Effectively communicate with players, parents, and other coaches to discuss progress and areas for improvement.
  • Strongly Reaching out to schools and teams for personal one-on-one training, along with followups to hear if the child or parent was satisfied and when we can meet again.

-Youth Baseball Camp Leader, Bases Loaded (2020-Present) 

  • Instructed young athletes in fundamental baseball skills, including throwing, catching, hitting, and fielding.
  • Mentored players to improve their individual skills and foster a positive and inclusive team environment.
  • Communicated effectively with parents regarding player progress and provided constructive feedback.

-Accounts Recievable, IWC Foodservice (January 2025-June 2025)

  • Experience with receiving and posting payments, whether by check, credit card, or electronic transfer.
  • Processed and managed high volume of invoices, ensuring timely and accurate billing
  • Collaborated with sales and customer service teams to resolve billing disputes
  • Maintained accurate customer records and provided excellent customer service
  • Managed multiple tasks, prioritized effectively, and maintain accurate records.

Timeline

Will Call Clerk

US Foods
06.2025 - Current

Sales Clerk

IWC Foodservice
11.2024 - 06.2025

Order Selector

IWC Foodservice
04.2023 - 11.2024

Machine Builder

MidSouth Automation
02.2021 - 04.2023

Associate of Science - Business Technology & Marketing

Volunteer State Community College

Cookeville High School
Braden Hawn
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