Overview
Work History
Education
Skills
Timeline
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Braden Korsgarden

St. Charles,USA

Overview

2
2
years of professional experience

Work History

Logistics Coordinator

Convergint Technologies
Hoffman Estates, USA
02.2026 - Current
  • Coordinated warehouse operations for shipping, receiving, processing, packaging, and storing tools, supplies, materials, and equipment to ensure timely delivery.
  • Utilize Microsoft Dynamics 365 to process many outbound and inbound shipments daily.
  • Provided project and service support to field and office colleagues, facilitating effective communication and collaboration.
  • Handled additional warehouse duties, ensuring seamless daily operations and supporting overall team efficiency.

Geek Squad Advanced Repair Agent

Best Buy
Geneva, USA
08.2024 - 01.2026
  • Executed authorized Apple iPhone repairs using specialized Apple tools and software, ensuring adherence to Apple quality standards.
  • Diagnose and resolve hardware/software issues for a high volume of client devices while maintaining data integrity and security.
  • Performed Windows and MacOS services, including system setups, data transfers, backups, optimization, and hardware/software repairs, enhancing overall device performance.
  • Coordinated shipping processes for defective units and Apple products. and receiving defective units and Apple products for client in-store repairs.

Education

Bachelors of Science - Cybersecurity and Information Assurance

Western Governors University
Millcreek, UT
02-2026

Associates - Cybersecurity

Waubonsee Community College
Sugar Grove, IL
05-2025

High School Diploma -

Abeka Academy
Pensacola, FL
05-2020

Skills

  • Windows
  • Mac
  • IOS
  • Android
  • Linux
  • Microsoft Dynamics 365
  • PC/Laptop repairs
  • iPhone repairs
  • Software configuration
  • Critical thinking
  • Team collaboration
  • Technical documentation
  • Seeks to perform tasks with accuracy and consistency
  • 5 years of customer service experience
  • Strong communication and organization skills

Timeline

Logistics Coordinator

Convergint Technologies
02.2026 - Current

Geek Squad Advanced Repair Agent

Best Buy
08.2024 - 01.2026

Bachelors of Science - Cybersecurity and Information Assurance

Western Governors University

Associates - Cybersecurity

Waubonsee Community College

High School Diploma -

Abeka Academy
Braden Korsgarden