Dedicated customer relations manager for 2 years. Persuasive to people on the phone. Leadership that helps guide a team of 7 people. Closed on average 7 deals a month.
Overview
1
1
year of professional experience
Work History
Customer Relations Manager
Jarbo Mortgage Team
03.2023 - Current
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Managed customer relations on ongoing basis to maximize customer retention.
Created customer support strategies to increase customer retention.
Valet Attendant
Tam O Shanter Country Club
05.2022 - 12.2022
Delivered guest vehicles smoothly and met diverse needs of valet customers.
Parked and retrieved cars carefully to prevent damage and avoid delays.
Drove varied vehicles, including luxury and sports models, safely and legally.
Parked and retrieved cars carefully to prevent damage and avoid delays
Recorded make, model and exact location of each parked vehicle for easy retrieval
Education
High School Diploma -
Walled Lake Central High School
Commerce Township, MI
06.2024
Skills
Providing Feedback
Client Interactions
Scheduling and Coordinating
Project Requirements
Timeline
Customer Relations Manager
Jarbo Mortgage Team
03.2023 - Current
Valet Attendant
Tam O Shanter Country Club
05.2022 - 12.2022
High School Diploma -
Walled Lake Central High School
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