Braden Smith
McKinney
Summary
Successful Onboarding Manager with proven track record of success in facilitating onboarding process and implementing strategies. Knowledgeable in business to business sales and general account management requirements. Committed to overall efficiency for internal team members and acquired accounts.
Overview
4
4
years of professional experience
Work History
Senior Onboarding Manager
Bottlecapps
04.2021 - 09.2025
- Oversaw the onboarding process for all new accounts joining the company.
- Ran meetings with top priority accounts to temperature check and look for upsell opportunity.
- Developed the current processes used for new accounts, consistently refining it, to ensure it was efficient for both client, and onboarding staff.
- Worked with department heads and c-suite to assist in the hiring of any potential new team members.
- Led internal meetings to run through any issues that may be affecting current pipe lined accounts, including the discussion of current KPI targets and projections.
Education
Business
Collin County Community College
Plano, TXSkills
- Succession planning
- Problem-solving
- Teamwork and collaboration
- Written communication
- Multitasking
- Effective communication
- Onboarding, training, and development
- Reliability
- Performance optimization
- Extremely teachable
- Conflict resolution
- Analytical thinking
Accomplishments
- Helped supervise a department of 11 staff members.
- in a 14 month stretch led the KPI's 13 of those 14.
Timeline
Senior Onboarding Manager
Bottlecapps
04.2021 - 09.2025
Business
Collin County Community College