Bradford Mulvey
Sound Beach
Summary
Hardworking professional with experience in golf course operations and dock management. Skilled in customer assistance and teamwork, consistently enhancing customer experiences and maintaining safety protocols. Prepared to leverage expertise for operational excellence and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Golf Course Attendant
Rolling Oaks Golf Course
Rocky Point, NY
04.2024 - Current
- Maintained cleanliness and organization of golf carts and equipment for optimal guest experience.
- Assisted with daily operations, ensuring timely setup of tee times and course maintenance tasks.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored course conditions, reporting any concerns to management for swift resolution.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Monitored inventory levels of supplies, ensuring timely restocking as needed.
- Implemented safety protocols while handling equipment and assisting players on the course.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
- Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
- Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
- Supported pro shop operations by effectively managing inventory levels, processing transactions, and assisting customers with merchandise selection.
Dock Staff Member
Mount Sinai Yacht Club
Mount Sinai, NY
04.2023 - 12.2024
- Assisted with dock operations, ensuring efficient arrival and departure of vessels.
- Monitored weather conditions to enhance safety protocols for all marina activities.
- Coordinated maintenance schedules for equipment, promoting optimal functionality.
- Provided customer service support, addressing inquiries and assisting members with docking procedures.
- Conducted regular inspections of docks and facilities, identifying areas for improvement and repairs.
- Trained new staff on safety procedures and operational protocols to ensure compliance.
- Fueled customer boats.
- Properly assisted boats coming to the dock, in order to ensure safety of the vessel and the people on board.
Boat and Engine Attendent
Port Inflatables
Port Jefferson Station, NY
04.2022 - 11.2023
- Operated inflatables and ensured proper setup for events.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted regular inspections of inflatables to ensure operational integrity and safety compliance.
- Responsible for repairing damaged inflatables.
- Responsible for cleaning inflatables in order for them to be set for customers satisfaction.
- Operated on outboard engines in order to repair and service for proper service.
Education
Bachelors in Physical Education/ Health - Health/Physical Education
Long Island University
Brookville, NY05-2029
High School Diploma -
Miller Place High School
Miller Place, NY06-2025
Skills
- Golf cart operation
- Weather monitoring
- Golf course maintenance
- Cash handling proficiency
- Extremely personable
- Hard Working
- Social
- Strong work ethic
- Customer assistance
- Teamwork and collaboration
Timeline
Golf Course Attendant
Rolling Oaks Golf Course
04.2024 - Current
Dock Staff Member
Mount Sinai Yacht Club
04.2023 - 12.2024
Boat and Engine Attendent
Port Inflatables
04.2022 - 11.2023
Bachelors in Physical Education/ Health - Health/Physical Education
Long Island University
High School Diploma -
Miller Place High School