Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradford Pasquali

Marietta,Georgia

Summary

Dedicated management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Homeowner Success Manager

Vacasa
10.2021 - Current
  • Fostered long relationships with clients to establish long-term business.
  • Resolved problems with clients to maintain relationships and retain business.
  • Collaborated with peers, leaders and other departments to maintain healthy client relationships.
  • Used solution-oriented skills to de-escalate high tension situations.
  • Effectively communicated Vacasa's offerings and influenced clients as to why having particular programs will be beneficial to them.
  • Played an instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
  • Worked proactively with clients to remove barriers that would reduce revenue and guest experience issues.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Portfolio Property Manager

Ardent Residential LLC
Atlanta, Georgia
06.2018 - 12.2020
    • Managed operations and homeowners of upscale communities of nearly 1200 homes.
    • Processed project change requests and performed coverage research to handle repair issues.
    • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
    • Maintained operational facilities attractive to homeowners by organizing regular maintenance, major repairs and capital improvement projects.
    • Communicated with clients while offering strategic solutions to remedy problems.
    • Monitored timely receipt and reconciliation of invoices in accordance with Board of Directors.
    • Organized and participated in Board meetings on a monthly basis to discuss capital improvement projects.
    • Analyzed and evaluated monthly and year end financial statements.
    • Established strong, professional relationships with Board of Directors and residents by promoting team collaboration and delivering exemplary service.

Licensed Real Estate Agent

Houses ATL
Smyrna, GA
02.2017 - 06.2018
    • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
    • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
    • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
    • Acquired over 20 new clients by following up regularly regarding individual real estate desires and current listings.
    • Wrote contracts to outline sales and purchases of residential and investment properties.
    • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
    • Compared recently sold area properties to determine competitive market prices.
    • Kept detailed list of local properties in Propertyware, continuously updating data to stay knowledgeable on markets and possible sales.
    • Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
    • Negotiated contracts with buyers and sellers to maximize customer savings.
    • Performed home evaluations and developed competitive market analysis for individual homes.

Education

Hospitality Management

Georgia Southern University
Statesboro, GA

Skills

  • Proficient with internet tools and various CRMs and Microsoft Office
  • Problem solver
  • Negotiating
  • Interpersonal communication
  • Contracts
  • Sales
  • Customer service-focused
  • Financial budgeting and reporting
  • Exceptional oral and written communication skills
  • Database Management
  • Adaptable

Timeline

Homeowner Success Manager

Vacasa
10.2021 - Current

Portfolio Property Manager

Ardent Residential LLC
06.2018 - 12.2020

Licensed Real Estate Agent

Houses ATL
02.2017 - 06.2018

Hospitality Management

Georgia Southern University

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