Bradford Rice

• Installed and repaired equipment for various client needs.
• Diagnosed technical issues to ensure proper functionality.
• Conducted routine maintenance on systems and machinery.
• Trained new technicians on operational procedures and safety protocols.
• Collaborated with team members to enhance service delivery efficiency.
• Communicated with clients for outstanding customer service and to increase repeat business.
• Troubleshot electrical circuits using schematics and diagrams.
• Identified potential problems during routine inspections in order to prevent future breakdowns.

Facilitated smooth transition of operations following acquisition by Hiper Global US.

Established production line to enhance operational efficiency.

• Coordinated communication between clients and technical teams to resolve issues.
• Conducted regular performance reviews, providing constructive feedback to team members.
• Developed relationships with customers, vendors, and suppliers to strengthen partnerships.
• Collaborated with customers to identify and address service needs effectively.
• Created written estimates and secured customer consent for services.
• Coordinated interdepartmental efforts to ensure seamless service delivery.

• Installed and repaired equipment for various client needs.
• Conducted routine maintenance on systems and machinery.
• Inspected equipment for proper operation and safety hazards prior to use.
• Followed all safety protocols while performing work in potentially hazardous environments.
• Maintained accurate records of services performed and repairs completed.
• Trained new technicians on operational procedures and safety protocols.