An experienced bartender exploring new opportunities in the restaurant and hospitality industry. Possesses a keen knowledge of craft beer and cocktails with professional and outstanding customer service.
Overview
5
5
years of professional experience
Work History
Bartender
Ketch Tasting Deck
San Diego, CA
06.2020 - 12.2023
Provided excellent customer service with complete knowledge of restaurant menu and job functions
Established repeat business by developing positive relationships with customers
Executed proper service to customers precisely and accurately with zero mistakes or write ups during my shifts
Trained new employees on the menu and computer system, as well as to serve and expedite orders.
Bartender
The Henry
Coronado, CA
08.2019 - 03.2020
Demonstrated the ability to multi-task at a face pace while dealing with various situations and individuals
Opened and closed bar independently, restocked depleted items daily, changed and switch kegs and maintain up to date beer menu
Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating, and positive attitude
Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well-prepared drinks in a timely fashion.
Beer tender/Bar Manager
Melvin Brewing
San Diego, CA
11.2018 - 03.2020
Ensured prompt and courteous attention to customer needs while providing superb overall customer support
Served a high volume of customers and was entrusted with important clients and large groups
Decreased labor costs by analyzing team members' strengths versus customer flow, adjusting the schedule appropriately
Addressed complaints and resolved problems with both staff and customers
Conducted bar training sessions for newly inducted staff, teaching proper bar services.
Education
Bachelor's Degree - Communications
San Diego Mesa College
01.2016
Skills
Team worker who is adaptable in highly dynamic and changing situations
Extremely successful multitasker
Suggestive Selling
Anticipating Guest Needs
Engaging Personality
Complex Problem-Solving
Extensive Beer Knowledge
Outstanding Customer Service
Professional Development
Experienced in various POS’s (Toast, Aloha, Micro’s, Square)
LEAD Certification
Food Handlers Card
Work large high-volume events at Hard Rock Hotel including their Halloween and New Years party.
Work large high-volume events around San Diego that include Bay Fest, CRSSD Fest and Farmers Open.