BRADIE ARMSTRONG
Summary
Business development professional with over 9 years of experience in project execution and management. Proven track record in customer account management and strategic problem-solving. Expertise in translating team needs into actionable solutions while supporting senior executives. Strong organizational skills complemented by experience in office management, training, and event planning.
Overview
10
10
years of professional experience
Work History
Industrial Business Development Manager
Atmos Energy
Lubbock, Texas
06.2021 - Current
- Leads teammates with business development opportunities that include economics feasibility, negotiations, proposals, and contract development
- Maintains working knowledge of upstream pipeline supply and capacity conditions affecting transportation customers
- Acts as a Company point of contact to ensure customer needs are being met, to include areas such as billing, tariffs, measurement, contract administration, service issues, environmental sustainability and changes in gas delivery needs
- Communicates with customers and their agents during operational changes to ensure compliance.
- Supports the annual industrial margin budget. Confirms customer consumption projections to assist in rate case filings
- Facilitates the process to connect and serve new/expanding customer
- Serves or has served on enterprise-wide marketing initiatives teams: MLT Benchmarking Initiative, MLT New Marketing Hire Initiative, Enterprise Zero Net Energy (ZNE) Home Initiative, Atmos Energy Builder & Developer Newsletter Team, Enterprise Marketing Meeting Planning Committee
- Serves locally as a Safety Team Leader, former Week of Giving Committee Member, and former Enterprise Broadcast Committee Member
Business Development Manager
Atmos Energy
Franklin, Tennessee
06.2021 - 01.2024
- Led the process to connect and serve new residential/commercial development opportunities, with responsibility for: reviewed new development plats, working with operations to determine gas infrastructure design, estimated costs and projected growth, prepared feasibility studies on growth development opportunities, negotiated and secured beneficial growth opportunities with developers, prepared and executed contracts, served as liaison during infrastructure construction
- Maintained strong business relationships with builders and developers within assigned territory, serving as their primary point of contact
- Built and managed relationships with channel partners, such as gas appliance dealers, plumbers, and HVAC dealers
- Developed and led business development programs to maximize customer retention and grow market share
- Pursued on-main conversion and short main extension customer growth opportunities
- Tracked building permit and new construction activity in assigned areas
- Utilized market analytics to gauge success and identify future market opportunities and key growth corridors
- Developed and presented plans to management, communicating market results and recommendations to increase market share
Operations & Research Manager
Ojas Partners
Nashville, Tennessee
08.2020 - 06.2021
- Fostered relationships with builders, developers, contractors, principals, brokers, regional and national retail clients, and other industry professionals to expand the firm's professional network
- Researched and reviewed Nashville MSA economic development reports for firm's marketing materials to aid brokers in understanding industry trends and creating site selection resources for national clients
- Managed internal operations for firm of 10 commercial real estate brokers
- Managed property marketing and events for 50+ commercial spaces
Marketing & Communications Manager
Swell Spark
Kansas City, Kansas
10.2018 - 07.2020
- Managed email marketing and social strategies for 4 brands in 6 locations
- Analyzed customer insights, consumer trends, economic development, market analysis, and marketing best practices to build successful strategies in 4 major markets
- Oversaw contract administration of large-scale promotional events
- Created and maintained corporate partnerships for local and national brands
- Partnered with web designer to create, test, and evolve lead nurturing tactics
Sales & Marketing Manager
Kansas City Live
Kansas City, Missouri
05.2018 - 10.2018
- Managed sales and marketing strategies for two entertainment venues at Kansas City Live
- Produced marketing strategies and content for all KCL brands
- Drove data collection to promote industry events and create outreach programs for potential corporate clients
Editor & Account Manager
WordWell Creative
Kansas City, Missouri
01.2016 - 01.2018
- Managed marketing and newsletters for 5 regional and national accounts
- Researched industry trends and market updates to inform client marketing strategies
- Promoted client image to industry news outlets
- Pitched content for client acquisition
Education
Bachelor of Science - Philosophy Pre-Law
Kansas State University
Manhattan, KansasSkills
- Project management
- Strategic planning
- Time management
- Contract negotiation
- Business development
- Market analysis
- Economic feasibility
- Customer relationship management
- Data analysis
- Communication skills
- Problem solving
- Relationship building
- Event coordination
- Presentation development
Timeline
Industrial Business Development Manager
Atmos Energy
06.2021 - Current
Business Development Manager
Atmos Energy
06.2021 - 01.2024
Operations & Research Manager
Ojas Partners
08.2020 - 06.2021
Marketing & Communications Manager
Swell Spark
10.2018 - 07.2020
Sales & Marketing Manager
Kansas City Live
05.2018 - 10.2018
Editor & Account Manager
WordWell Creative
01.2016 - 01.2018
Bachelor of Science - Philosophy Pre-Law
Kansas State University