Brad Licht
Omaha,NE
Summary
Analytical Product Owner with experience in product marketing. Quality leader with strong communication and presentation skills. Committed to developing effective strategies for product improvement and launches.
Overview
18
18
years of professional experience
Work History
Product Owner
Farm Credit Services of America
Omaha, NE
10.2022 - Current
- Gathered and prioritized product requirements from stakeholders.
- Analyzed customer feedback to identify areas for improvement.
- Developed user stories, acceptance criteria, and mockups for new features.
- Collaborated with development teams to ensure successful delivery of products.
- Managed sprints and monitored progress against project timelines.
- Advised on technical solutions that align with product objectives.
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
- Assessed business value of new features prior to implementation.
- Monitored performance metrics post-release to evaluate success of new features or products.
Product Manager
Qolo
Omaha, NE
02.2022 - 07.2022
- Designed, built and implemented digital business solutions focused on improving the user experience.
- Partnered with business stakeholders to lead ideation, technical development and launch of new features and capabilities.
- Created and refined product roadmap based on insights gained from business and stakeholder feedback.
- Leveraged technical knowledge to navigate functional requirements.
- Facilitated system demos, enabling new features and capabilities integrated across digital products to program stakeholders.
- Created documentation and user guides to provide helpful training documents for end users.
- Identified insights and designed features to address customer needs.
Product Manager
Fiserv
Omaha, NE
07.2019 - 02.2022
- Lead the management and development of a new user interface for our digital expense management platform.
- Established goals, policies and work standards to strengthen team performance and boost product results.
- Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
- Provided oversight and collaboration through excellent documentation, organizational, analytical and communication.
- Directed market planning and research to identify new business opportunities.
- Collaborated with team to forecast based on sales and product profitability.
Business Analyst
First Data
Omaha, NE
07.2015 - 02.2022
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Boosted company productivity and customer satisfaction by streamlining or eliminating inefficient processes.
- Pinpointed inefficiencies in business processes and recommended improved policies.
Account Manager
Applied Underwriters
08.2010 - 12.2015
- Served as a liaison for internal and external clients on a wide variety of workers’ compensation, billing and payroll topics.
- Built client relationships to ensure our organization continued as an industry-leader in client retention.
- Coached clients on product offerings to ensure the client’s expenditures align with business needs.
Finance Intern
Northwestern Mutual Financial Network
06.2009 - 09.2009
- Worked cross-functionally to: (a) sell insurance and annuities as a licensed provider, (b) utilize exceptional interpersonal skills to generate new clients, (c) exercise effective communication skills within sales meetings to ensure clear expectations for clients, and (d) guarantee compliance through effective documentation.
Sales Representative
Hewlett-Packard
06.2006 - 09.2008
- Developed strong customer skills by travelling to various locations (e.g., Best Buy, Office Max, etc.) to support sales staff and to advise potential HP customers on product offerings.
Education
MBA -
Creighton University
Omaha, NE05.2016
Bachelor of Science - Business Administration And Management
University of Nebraska At Omaha
Omaha, NE05.2010
Bachelor of Science - Banking And Finance
University of Nebraska At Omaha
Omaha, NE05.2010
Bachelor of Science - Small Business Management
University of Nebraska At Omaha
Omaha, NE05.2010
Bachelor of Science - Human Resource Management
University of Nebraska At Omaha
Omaha, NE05.2010
Bachelor of Science - Investment And Portfolio Science
University of Nebraska At Omaha
Omaha, NE05.2010
Skills
- Research and trend analysis
- Business development
- MS Office
- Program Marketing
- Forecasting and planning
- Project management
- Product management
- Product ownership
- Product Vision and Strategy
- Business process improvement
Timeline
Product Owner
Farm Credit Services of America
10.2022 - Current
Product Manager
Qolo
02.2022 - 07.2022
Product Manager
Fiserv
07.2019 - 02.2022
Business Analyst
First Data
07.2015 - 02.2022
Account Manager
Applied Underwriters
08.2010 - 12.2015
Finance Intern
Northwestern Mutual Financial Network
06.2009 - 09.2009
Sales Representative
Hewlett-Packard
06.2006 - 09.2008
MBA -
Creighton University
Bachelor of Science - Business Administration And Management
University of Nebraska At Omaha
Bachelor of Science - Banking And Finance
University of Nebraska At Omaha
Bachelor of Science - Small Business Management
University of Nebraska At Omaha
Bachelor of Science - Human Resource Management
University of Nebraska At Omaha
Bachelor of Science - Investment And Portfolio Science
University of Nebraska At Omaha
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