Bradley Arcara
Buffalo,NY
Summary
Detail-oriented professional focused on building and maintaining strong client and carrier relationships through effective communication, proactive problem-solving, and strategic conflict resolution.
Overview
4
4
years of professional experience
Work History
Carrier Sales Representative
ROAR Logistics
Buffalo, New York
07.2024 - Current
- Developed and maintained relationships with carriers to ensure reliable service.
- Coordinated shipment schedules and routes to enhance delivery reliability.
- Resolved carrier and customer issues and disputes promptly to maintain service quality.
- Investigated customer claims on billing errors and damaged shipments to ensure accurate resolutions.
Intern
ROAR Logistics
Buffalo, New York
06.2023 - 08.2023
- Supported team in tracking and documenting shipments.
- Maintained clear communication with team members regarding project updates and deadlines.
- Maintained accurate records of all activities performed throughout internship period.
Lead Barback
Britesmith Brewing Co.
Williamsville, New York
06.2022 - 08.2023
- Trained new barbacks on operational procedures and equipment usage.
- Collaborated with team members to ensure timely service during peak hours.
- Responded promptly to any complaints or issues from customers or staff members.
Education
Associate of Science - Political Science
Miami University
Oxford, OH08-2026
Skills
- Customer relationship management
- Strong negotiation skills
- Project management
- Data analysis
- Conflict resolution
- Effective communication
Timeline
Carrier Sales Representative
ROAR Logistics
07.2024 - Current
Intern
ROAR Logistics
06.2023 - 08.2023
Lead Barback
Britesmith Brewing Co.
06.2022 - 08.2023
Associate of Science - Political Science
Miami University