Bradley Bailey
Hendersonville,NC
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner Manager
AOG Plumbing
Hendersonville, NC
09.2022 - Current
- Hired and trained new department managers to increase team oversight and productivity.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Researched potential partners in order to expand services offered.
- Determined pricing for products or services based on costs and competition.
- Managed daily operations of business, including hiring and training staff.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Analyzed industry trends to develop competitive strategies.
- Implemented successful business strategies to increase revenue and target new markets.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Developed and implemented successful sales strategies to meet business goals.
- Kept up-to-date on regulatory changes affecting business operations.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved company's quality and productivity by streamlining systems and processes.
- Created marketing campaigns to attract new customers.
- Kept records for production, inventory, income, and expenses.
- Maintained relationships with existing clients by providing superior customer service.
Senior Plumber
All About Plumbing & Septic
Mills River, NC
06.2020 - 09.2022
- Cut or threaded pipes to blueprint or drawing specifications.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Assisted with the installation of new plumbing systems in residential buildings.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
- Identified and located required tools prior to starting each project.
- Reviewed blueprints and building codes to determine details and procedures for work.
- Maintained tools and equipment to keep supplies in excellent working condition.
- Completed walk-throughs of completed systems to verify code adherence.
- Maintained accurate records of maintenance activities, materials used and labor costs.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Supervised staff and evaluated work performance.
- Inspected installations to repair leaks and make adjustments to pipes.
- Trained junior plumbers on proper safety protocols when working with hazardous materials.
- Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
- Diagnosed and repaired problems related to gas lines, boilers and hot water heaters.
- Provided technical support to junior plumbers regarding complex installations or repairs.
Plumbing Shop Manager
King Plumber
Asheville, NC
12.2018 - 06.2020
- Hired and trained new department managers to increase team oversight and productivity.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Researched potential partners in order to expand services offered.
- Determined pricing for products or services based on costs and competition.
- Managed daily operations of business, including hiring and training staff.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Maintained relationships with existing clients by providing superior customer service.
Senior Plumber
Blue Planet Plumbing
Asheville, NC
04.2018 - 06.2020
- Cut or threaded pipes to blueprint or drawing specifications.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Assisted with the installation of new plumbing systems in residential buildings.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
- Identified and located required tools prior to starting each project.
- Completed walk-throughs of completed systems to verify code adherence.
- Trained junior plumbers on proper safety protocols when working with hazardous materials.
- Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
- Diagnosed and repaired problems related to gas lines, boilers and hot water heaters.
- Provided technical support to junior plumbers regarding complex installations or repairs.
- Prepared cost estimates for various projects based on material needs and labor requirements.
Plumber
All About Plumbing & Septic
Mills River, NC
09.2016 - 04.2018
- Researched current industry standards so that all installations are compliant with applicable regulations.
- Tested pipe systems for leaks using air and water pressure gauges.
- Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Inspected installed systems using hydrostatic testing or pressure gauges.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
- Followed relevant codes, regulations, and safety techniques.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Maintained tools and equipment to keep supplies in excellent working condition.
Plumber
Mr. Rooter
Fletcher, NC
12.2014 - 09.2016
- Researched current industry standards so that all installations are compliant with applicable regulations.
- Tested pipe systems for leaks using air and water pressure gauges.
- Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Inspected installed systems using hydrostatic testing or pressure gauges.
- Cut openings in walls or floors to accommodate pipes and fittings.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
- Followed relevant codes, regulations, and safety techniques.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Inspected and tested installed systems to isolate and identify faults.
- Maintained tools and equipment to keep supplies in excellent working condition.
Plumber
RLC Service Group
Asheville, NC
01.2014 - 12.2014
- Researched current industry standards so that all installations are compliant with applicable regulations.
- Tested pipe systems for leaks using air and water pressure gauges.
- Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Inspected installed systems using hydrostatic testing or pressure gauges.
- Cut openings in walls or floors to accommodate pipes and fittings.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
- Followed relevant codes, regulations, and safety techniques.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
Plumber
Mr. Rooter
Fletcher, NC
10.2011 - 12.2013
- Researched current industry standards so that all installations are compliant with applicable regulations.
- Tested pipe systems for leaks using air and water pressure gauges.
- Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Inspected installed systems using hydrostatic testing or pressure gauges.
- Cut openings in walls or floors to accommodate pipes and fittings.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
- Followed relevant codes, regulations, and safety techniques.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Inspected and tested installed systems to isolate and identify faults.
- Identified and located required tools prior to starting each project.
- Maintained tools and equipment to keep supplies in excellent working condition.
Plumber's Assistant
Waterworks Plumbing
Arden, NC
06.2008 - 10.2011
- Followed directions from the lead plumber closely at all times.
- Carried and maneuvered heavy objects such as tubs, dishwashers and toilets at customer locations.
- Helped plumber work efficiently by carrying and organizing supplies, tools and equipment.
- Read blueprints and drawings to determine exact installation specifications.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Completed walk-throughs of completed systems to verify code adherence.
- Assisted plumber in preparing and laying out materials for plumbing jobs.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Filled piping systems with water and air to test for leaks.
- Tested and checked systems to locate and correct leaks.
Education
High School Diploma -
West Liberty Salem
West Liberty Ohio06-2005
Some College (No Degree) - Youth Ministry
Liberty University
Lynchburg, VASkills
- Project Estimating
- Program Creation and Implementation
- Client Service
- Strategic Project Planning
- Staff Management
- Employee Development
- Sales Leadership
- Sales Oversight
- Contract Management
- Bidding Processes
- Quality Management Systems
- Customer Relations
- Staff Hiring
- Hiring and Staffing
Affiliations
- 3d Modeling
- Video work
- Micro Farming
- Metal Forging
Languages
Spanish
Limited
Certification
- P1 Licensed Plumber
- Carmax Car Sales Certification
Timeline
Owner Manager
AOG Plumbing
09.2022 - Current
Senior Plumber
All About Plumbing & Septic
06.2020 - 09.2022
Plumbing Shop Manager
King Plumber
12.2018 - 06.2020
Senior Plumber
Blue Planet Plumbing
04.2018 - 06.2020
Plumber
All About Plumbing & Septic
09.2016 - 04.2018
Plumber
Mr. Rooter
12.2014 - 09.2016
Plumber
RLC Service Group
01.2014 - 12.2014
Plumber
Mr. Rooter
10.2011 - 12.2013
Plumber's Assistant
Waterworks Plumbing
06.2008 - 10.2011
High School Diploma -
West Liberty Salem
Some College (No Degree) - Youth Ministry
Liberty University
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