Bradley Baker
Montgomery,TX
Summary
Professional with significant experience in signal support systems and communication technologies. Known for strong teamwork and adaptability, consistently delivering reliable and timely solutions. Skilled in troubleshooting, system maintenance, and network support. Dependable and focused on achieving operational success.
Overview
6
6
years of professional experience
Work History
25U Signal Support Systems Specialist
U.S. Army Active Duty
Fort Carson, CO
04.2021 - 04.2025
- Configured, maintained, and enhanced communication systems to ensure operational readiness and mission success.
- Provided technical support and troubleshooting for tactical radios, network devices, and battlefield signal systems.
- Performed preventative maintenance, inspections, and software updates to maximize reliability and minimize downtime.
- Implemented security protocols to safeguard sensitive communications and protect against unauthorized access.
- Trained and supervised personnel in proper equipment usage, maintenance, and signal support operations.
- Collaborated with cross-functional teams and unit leadership to coordinate communication strategies and share vital system updates.
- Conducted inventory and maintained accountability for vehicles, equipment, and communication assets.
- Integrated new devices and networks while ensuring compliance with industry standards and security measures.
- Developed risk mitigation plans to address potential communication disruptions during field operations.
- Served as subject matter expert on signal support systems, advising on best practices and policy execution.
Insurance Sales Representative
State Farm
06.2019 - 01.2021
- Developed customized insurance solutions based on client needs and risk assessments.
- Cultivated strong relationships with clients to enhance retention and satisfaction levels.
- Collaborated with team members to achieve sales targets and enhance overall performance metrics.
- Conducted regular follow-ups with clients to ensure coverage adequacy and address concerns promptly.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Educated clients on various insurance products, empowering them to make informed decisions that suit their needs.
- Increased policy sales by developing and maintaining strong relationships with clients.
- Leveraged referrals from satisfied clients, capitalizing on word-of-mouth marketing to grow the book of business substantially over time.
- Generated sales by recommending policies and add-ons.
- Streamlined the quoting process by implementing an efficient system to track and manage leads.
- Reviewed customer needs and financial means to determine appropriate policy offerings.
- Collaborated with colleagues to identify cross-selling opportunities within existing client accounts, maximizing revenue potential per account.
- Maintained detailed records of customer information and policy sales.
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Followed up promptly with interested clients to close sales.
- Finalized sales and collected necessary deposits.
- Generated leads through cold-calling, networking and other outreach methods.
Education
Bachelor of Mathematics - Statistics
Lonestar College
Montgomery, TX05-2027
Skills
- Power distribution systems
- Signal intelligence
- Software installation
- Hardware maintenance
- Information security
- Encryption devices
- Line-of-sight systems
- Battlefield communications
- Installation and maintenance
- Professionalism
- Technical issue resolution
- Hardware troubleshooting
- Stress tolerance
- Decision-making
- Adaptability and flexibility
- Team collaboration
- Dependable and responsible
- Attention to detail
- Time management
- Teamwork and collaboration
Timeline
25U Signal Support Systems Specialist
U.S. Army Active Duty
04.2021 - 04.2025
Insurance Sales Representative
State Farm
06.2019 - 01.2021
Bachelor of Mathematics - Statistics
Lonestar College