Bradley Barrett
Henderson,NV
Summary
Strong leadership and relationship building skills, demonstrated accomplishments in field support, franchise and company operations. Cross-functional experience with Operations, Finance, Legal, Development, Training, and Quality Assurance. Results driven, known for being strategic, detailed and process oriented. Creative problem solver with ability to drive revenue, build teamwork and exceed profit goals.
Overview
31
31
years of professional experience
Work History
Director of Operations
Capriotti's Sandwich Shop
Henderson, NV
06.2023 - Current
- Established operational guidelines and identified opportunities for improvement.
- Worked with management team to develop operational goals aligned with business strategy.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Enhanced customer service and satisfaction through policy and procedural changes.
Franchise Business Consultant
Capriotti's Sandwich Shop
Las Vegas, NV
12.2018 - 04.2023
- Provided leadership, insight and mentoring to 62 franchise owned shops.
- Drove territory sales to +9% YOY in 2022, exceeding company results.
- Used strong influential skills to help drive OSAT scores to 81%, 2023.
- Onboarded and mentored newly hired franchise business consultants to supply knowledge of various company programs.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used excellent verbal skills to engage franchisees and their teams in conversation and effectively determined needs and requirements.
Franchise Business Leader
Popeyes Louisiana Kitchen, Inc
12.2015 - 04.2017
- Average EcoSure visit 98.2 as an FBL overseeing 68 restaurant
- Increased YOY from the 38th ranked position of 43 areas to #1 in the country
- Improved Food Cost by 8 points and Labor Cost by 3 points
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Set specific goals for projects to measure progress and evaluate end results.
Director of Operations
Five Guys Corporation
01.2012 - 08.2015
- Drove sales from an AUV of $18.8k/week to $30.2k/week per, unit, increase of 60.6%
- Drove EBITDA from 17.2% to 28.9%, #1 in the company in unit EBITDA, Increase in EBITDA: increase of 68%
- Improved Guest Trac scores to by 22 basis point
- Average EcoSure visit 99.3 over 3 years
- Developed a Manager of the Year Award winner, 2015
Franchise Business Consultant/Project Manager
Burger King Corporation
02.2006 - 01.2012
Franchisee
Del Sol Pizza dba Domino's Pizza
08.2002 - 05.2005
- Increased sales from $5K per week to over $29 per week, expanding customer base through operational excellence and driving PSI: product, service, and image.
- Built a new shop and relocated one shop to maximize market penetration.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Boosted business with successful marketing strategies and customer appreciation events.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
Franchise Business Consultant
Domino's Pizza Corporation
11.1997 - 08.2002
Director of Operations
Boise Pizza, Inc dba Domino's Pizza
09.1993 - 11.1997
Education
Bachelor Business Administration -
Averett University
2013
Skills
- Strategic Planning & Implementation
- Interpersonal Skills
- Problem Resolution
- Talent Acquisition/ Development
- Franchise Relations/Operations
- Guest Satisfaction/Enhancements
- Financial Results ROI
- Sales Marketing
- Multi-million-dollar P&L Management
- Brand Ambassadorship
- Operations Excellence
- New Product Implementation
Specialties
Extensive operations and franchise knowledge / experience, franchise
consulting and relationship building, adept at negotiating / influencing,
coaching, enhancing unit economics / budget control, strategic planning,
project management, commitment to providing superior product and service to
internal / external guests, vendor management & relationships, process improvement, performance management,
leadership development, team building, analysis, profitability
Accomplishments
Franchisee
Project Management:Top Franchise Consultant Award
- Successfully owned and operated two very successful Domino's Pizza restaurants.
- Developed, tested, and implemented Home Delivery for Burger King Corporation resulting in positive sales growth, 20-42% depending on location.
- Top Franchise Consultant Award for Popeye's Louisiana Kitchen 2016.
Timeline
Director of Operations
Capriotti's Sandwich Shop
06.2023 - Current
Franchise Business Consultant
Capriotti's Sandwich Shop
12.2018 - 04.2023
Franchise Business Leader
Popeyes Louisiana Kitchen, Inc
12.2015 - 04.2017
Director of Operations
Five Guys Corporation
01.2012 - 08.2015
Franchise Business Consultant/Project Manager
Burger King Corporation
02.2006 - 01.2012
Franchisee
Del Sol Pizza dba Domino's Pizza
08.2002 - 05.2005
Franchise Business Consultant
Domino's Pizza Corporation
11.1997 - 08.2002
Director of Operations
Boise Pizza, Inc dba Domino's Pizza
09.1993 - 11.1997
Bachelor Business Administration -
Averett University
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