Bradley Braid
South Lake Tahoe,CA
Summary
Dynamic and dedicated professional with extensive experience as a Snowboard Instructor at Heavenly Mountain Resort, known for enhancing student performance through tailored lesson plans. Exceptional customer service and strong work ethic led to increased satisfaction, while group leadership skills fostered engaging learning environments. Proficient in public speaking and skilled in developing customized training programs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Snowboard Instructor
Heavenly Mountain Resort
11.2014 - 04.2025
- Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
- Created customized training programs for intermediate-level riders focused on honing specific techniques relevant to their goals.
- Enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill levels.
- Boosted customer satisfaction by providing personalized guidance and support throughout the snowboarding sessions.
Server
Edgewood Resort
03.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Riva Grill
South Lake Tahoe
05.2020 - 03.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Business
Santa Barbara City College
Santa Barbara, CASkills
- Professionalism and punctuality
- Physical fitness and endurance
- Group leadership
- Public speaking experience
- Exceptional customer service
- Strong work ethic
- Guest engagement
Certification
PSIA level 1 and 2 certified
Timeline
Server
Edgewood Resort
03.2024 - 11.2024
Server
Riva Grill
05.2020 - 03.2024
Snowboard Instructor
Heavenly Mountain Resort
11.2014 - 04.2025
Business
Santa Barbara City College