Rachel Entz
Sumter,US
Summary
Adept at creating customer experiences that foster skill development, I excelled at Showdown Ski Area by tailoring engaging lessons and ensuring that my lessons were engaging, but most importantly safe. Demonstrating adaptability and a great work ethic, I also contributed significantly to team efficiency and customer satisfaction in diverse roles. My expertise includes customer service, organization, and maintaining high standards of safety and quality.
Overview
4
4
years of professional experience
Work History
Snowboard Instructor
Showdown Ski Area
2023.12 - 2024.03
- I evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
- I enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill and comfort levels.
- I boosted customer satisfaction by providing personalized guidance during the snowboarding sessions.
- I worked in the Coffee Bar and Shop daily, efficiently making our resources available to the customers.
- Kept pathways clear of snow and ice to ensure customer safety, and was part of a team that cleaned and organized the resort every night.
Plant Nursery Worker
Forde Nursery
2021.03 - 2023.09
- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
- Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
- Worked frequently on jobs away from the Nursery with the landscape crew, maintaining their gardens, flower beds, and landscaping.
Kitchen Staff Member
Pizazz
2019.11 - 2020.07
- Maintained a clean and organized workspace, ensuring the deli products were fully stocked at all times.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils to ensure that they were always available when needed, and helped host catering events.
- Contributed to positive workplace environment, through hard work, a positive attitude, and open communication.
Education
GED -
Homeschool
Great Falls, MT05.2022
Skills
- Professionalism and Punctuality
- Physical Fitness and Endurance
- Motivated and Goal Oriented
- Customer Service and Hospitality
- Organized and Efficient
Timeline
Snowboard Instructor
Showdown Ski Area
2023.12 - 2024.03
Plant Nursery Worker
Forde Nursery
2021.03 - 2023.09
Kitchen Staff Member
Pizazz
2019.11 - 2020.07
GED -
Homeschool
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