Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Simmons

Sumter,SC

Summary

Proven customer service expert with a track record of excellence at Pizza Hut, adept in cash management and fostering positive customer relations. Demonstrated ability to enhance customer satisfaction through empathy and professionalism. Excelled in team collaboration, significantly improving transaction accuracy and efficiency.

Overview

2
2
years of professional experience

Work History

Cashier

Pizza Hut
03.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Voluntary Tutor

Vanessa Playland
05.2022 - 08.2024
  • Offering individual or small group attention
  • Assist children with homework
  • Tutor at least two students weekly one-on-one
  • Commit to a minimum of one hour a week
  • Utilized various teaching methods to accommodate diverse learning needs, ensuring all students received individualized attention.
  • Helped students overcome challenges related to time management, organization, note-taking techniques, leading them toward academic success.
  • Offered guidance on study habits and test-taking strategies, boosting students'' confidence in their own abilities.
  • Created a safe space where students felt comfortable asking questions without fear of judgment or ridicule.
  • Supported students with helpful study habits and exam strategies.

Education

Psychology

Johnson C. Smith University
Charlotte, NC
06-2028

Sumter High School
Sumter, SC
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Cash management
  • Professionalism and courtesy

Timeline

Cashier

Pizza Hut
03.2024 - 08.2024

Voluntary Tutor

Vanessa Playland
05.2022 - 08.2024

Psychology

Johnson C. Smith University

Sumter High School
Jada Simmons