Bradley Collins
West Chester,PA
Summary
Dynamic Restaurant Supervisor at Freddy's Frozen Custard and Steakburger, adept at enhancing customer satisfaction through exceptional service and effective team coordination. Proven ability to resolve guest complaints and train staff, ensuring high-quality food and service. Committed to fostering a productive environment that prioritizes the customer experience.
Overview
5
5
years of professional experience
Work History
Restaurant Supervisor
Freddys Frozen Custard And Steakburger
04.2017 - 04.2022
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Education
Bachelor of Science - Accounting
West Chester University of Pennsylvania
West Chester, PA05-2026
Skills
- Customer service
- Team coordination
- Hospitality
- Staff training
Timeline
Restaurant Supervisor
Freddys Frozen Custard And Steakburger
04.2017 - 04.2022
Bachelor of Science - Accounting
West Chester University of Pennsylvania
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