Dynamic Partial Hospitalization Program Manager at CentraCare Health, skilled in strategic planning and team leadership. Proven track record in enhancing program efficiency and fostering stakeholder relationships. Adept at problem-solving and implementing policy improvements, resulting in significant advancements in team performance and client outcomes. Committed to professional development and mentoring initiatives.
Overview
16
16
years of professional experience
Work History
Partial Hospitalization Program Manager
CentraCare Health - St. Cloud Hospital
11.2018 - Current
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Coached team members on professional development opportunities, contributing to improved overall performance.
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Developed detailed plans based on broad guidance and direction.
Human Service Supervisor (Child Protection)
Stearns County Human Services
12.2017 - 11.2018
Handled customer complaints and inquiries.
Assisted with training and development of team members.
Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
Managed daily operations of the service department, maintaining a high level of organization and productivity.
Monitored team's performance and gave feedback when necessary.
Updated job knowledge by attending workshops, training sessions and educational opportunities.
Assisted in the recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Staff Psychotherapist
CentraCare Health - St. Cloud Hospital Clara's
09.2013 - 12.2017
Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.
Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
Developed personalized treatment plans to address each client''s specific needs, leading to improved mental health outcomes.
Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.
Documented client progress in confidential files.
Led therapeutic process groups focused on topics such as grief, self-esteem, and anger management, facilitating peer support and personal growth among participants.
Provided crisis intervention services when needed, effectively addressing acute emotional distress and preventing harm to self or others.
Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
Worked with interdisciplinary treatment team to develop treatment plans.
Guided families through conflict resolution processes using systemic family therapy approaches designed to promote positive change and growth.
Cottage Therapist
St. Cloud Children's Home Catholic Charities
10.2009 - 09.2013
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
Provided individual and group therapy sessions to patients suffering from mental health issues.
Assessed clients' mental health needs, developed treatment plans and monitored progress.
Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
Registered Nurse, Pediatrics/Staff Registered Nurse, NICU at CentraCare Health - St. Cloud HospitalRegistered Nurse, Pediatrics/Staff Registered Nurse, NICU at CentraCare Health - St. Cloud Hospital
Student Registered Nurse Anesthetist at CentraCare Health - St. Cloud HospitalStudent Registered Nurse Anesthetist at CentraCare Health - St. Cloud Hospital