Bradley Duncan
Summerville,SC
Summary
Proven leader and efficient Shuttle Truck Driver at US Foodservice, I excelled in enhancing customer satisfaction and fuel efficiency, showcasing my commitment to professionalism and safe driving practices. At Duncan Foods, I led operations to improve team efficiency and increase employee retention, demonstrating exceptional problem-solving and interpersonal skills.
Overview
31
31
years of professional experience
Work History
Shuttle Truck Driver and Delivery Driver
US Foodservice
Charleston, SC
02.2022 - Current
- Exceeded performance expectations for on-time deliveries and customer satisfaction by consistently going above and beyond to meet client needs.
- Improved fuel efficiency by consistently monitoring speed limits, avoiding hard braking, and practicing smooth acceleration techniques.
- Educated new hires on company policies/procedures regarding safe driving practices as part of an ongoing commitment to employee development.
- Assisted dispatcher in resolving complex logistical issues that arose during daily operations, demonstrating effective problem-solving skills.
Operations Manager
Duncan Foods
Charleston, SC
01.1993 - 05.2009
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Wind Turbine Diploma - Renewable Energy
Northwest Renewable Energy
Vancouver, WA05.2018
Not Applicable - Captains License
US Maritime Academy
Seattle, WA05.2015
Skills
- Vehicle inspection knowledge
- Professionalism and Punctuality
- Safe Driving Practices
- Commercial driver's license
Timeline
Shuttle Truck Driver and Delivery Driver
US Foodservice
02.2022 - Current
Operations Manager
Duncan Foods
01.1993 - 05.2009
Wind Turbine Diploma - Renewable Energy
Northwest Renewable Energy
Not Applicable - Captains License
US Maritime Academy