Bradley Fitzgerald
Magnolia,TX
Summary
Hard-working and personable with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Comprehensive experience and a natural talent for relationship-building and salesmanship. Skilled in teaching new concepts, problem solving and motivating. Dedicated to open communication and doing the utmost to contribute to the company's success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Engagement Supervisor
Ruffalo Noel Levitz
College Station, TX
11.2019 - 05.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Ensured quality, financial and logistic goals were met.
- Communicated daily analysis of statistics, opportunities, threats and performance to our Director of operations.
Engagement Ambassador
Ruffalo Noel Levitz
College Station, TX
05.2019 - 11.2019
- Non-profit fundraising through Texas A&M's Association of Former Students.
- Communication and outreach to a diverse and extensive alumni network.
- Raised $75,000 non-profit through cold calls.
- Updated personal information profiles of former students.
Cashier
H-E-B
Tomball, Texas
05.2016 - 01.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped in special event organization and general store organization..
Education
Bachelor of Science - History
Texas A&M University
College Station, TX05.2023
High School Diploma -
Magnolia West High School
Magnolia, TX05.2018
Skills
- Managing Operations and Efficiency
- Motivating Performers
- Sales
- Leadership
- Strategic Planning
- Employee Training
- Written and Verbal Communication
- Business Analysis
- Presentation
- Performance Tracking and Evaluations
Accomplishments
- Surpassed all goals set at RNL 2019-2021.
- Highest sales metrics in Texas A&M Call Center records.
- Have successfully recruited and trained over 150 employees.
- H-E-B Stars Competition representative and winner.
Affiliations
- Toastmasters
- Aggie Investors Club
- Peer Assistant Leadership Scholars
- History Honors Society
Certification
- OSHA Certification
- TABC License
Timeline
Engagement Supervisor
Ruffalo Noel Levitz
11.2019 - 05.2022
Engagement Ambassador
Ruffalo Noel Levitz
05.2019 - 11.2019
Cashier
H-E-B
05.2016 - 01.2019
Bachelor of Science - History
Texas A&M University
High School Diploma -
Magnolia West High School