Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Freelance Artist
Self Employed Contractual
08.2006 - Current
Clients, past employment, friends or anyone can reach out for services in sculpting, project management or team leading
Mediums are typically ice, wood, clay, chocolate( tallow), melons, foam, epoxy, concrete, fiberglass or whatever is needed
Such projects as the Super Bowl, concerts, majorly televised events, car commercials and product branding.
Negotiated contracts with clients, securing fair compensation for artistic services rendered.
Worked with clients to understand desired outcomes and requirements.
Helped artwork meet standards of quality and accuracy.
Built long-lasting relationships with clients by consistently delivering exceptional work that met or surpassed expectations.
Designed and created sculptures for public and private spaces.
Handled all client communications to build professional and long-lasting business relationships and bring in continuous work.
Excellent communication skills, both verbal and written.
Owner/Operator
Ice Maestro
05.2016 - Current
We produce CNC machines for ice sculpting production using the highest grades of stainless and aluminum creating a state of the art machine for the ice world
We also offer repair services for other machinery
Although we are a small business we stand behind every product and service we provide.
Director of Operations
Ice Professionals of Florida
01.2022 - 12.2023
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Supervised creation of exciting artistic displays to catch attention of future customers.
Mentored and coached team members to foster productive and engaging work environment.
Monitored budget and utilized operational resources.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Owner/Operator
U.S. Ice Corp.
03.2018 - 11.2021
Partners in the largest ice company in Michigan
We made products such as bagged ice, dry ice, large block ice and sculpted ice
Responsibilities ranged from day-to-day operations, sculpting pieces, large format projects, themed scenic artistry, managing equipment and staff, running and repairing CNC and other machinery
Operating the carving department brought more of a project management role on and it operated as an event company working with large companies and venues.
Prior to 2018 the company only offered sculpted ice after was when offered wood, melons, clay, chocolate, foam or any medium our clients needed
This lead us to doubling our sales in less than 2 years.
Education
Bachelor of Science - Business Administration And Management
Michigan State University
East Lansing, MI
04.2012
Associate of Applied Science - Business Management
Macomb Community College
Warren, MI
06.2008
Skills
Sculptor
CNC
Management
Artist
Maintenance
Manufacturing
Blueprint Reading
Customer service
CNC Programming
Mechanical Knowledge
Fabrication
Plumbing
Machining
Welding
CAD
Construction
Timeline
Director of Operations
Ice Professionals of Florida
01.2022 - 12.2023
Owner/Operator
U.S. Ice Corp.
03.2018 - 11.2021
Owner/Operator
Ice Maestro
05.2016 - Current
Freelance Artist
Self Employed Contractual
08.2006 - Current
Bachelor of Science - Business Administration And Management
Michigan State University
Associate of Applied Science - Business Management
HEALTH AND HUMAN SERVICES CASE MANAGER SUPERVISOR at State of Delaware ContractualHEALTH AND HUMAN SERVICES CASE MANAGER SUPERVISOR at State of Delaware Contractual